K Pavan Email and Phone Number
Having Overall 5.5 years of experience in IT. 2.10 years of experience with good knowledge in ServiceNow ITSM Development/ Now Mobile App and Configuration Management.* Coding/Configuration [Tables, Applications, Forms, List] for applications and also involved in ServiceNow version upgradation and used ATF to test all in new version.* Dictionary Override on request for and request item. Instance Setup and Security assessment.* Emphasizing my ability to solve complex ITSM problems and provide innovative solutions.* Assist in developing new ServiceNow solutions, including proof of concepts.* Configured and implemented the Now Mobile App in Android and IOS.* Created Knowledge Base, Tech Cafe Applet launchers and Global Search Configurations.* Implemented mobile incident and problem management capabilities for IT support teams via the Now Mobile App. Configured mobile interfaces for logging, tracking, and resolving incidents in real-time* Single-handedly done testing for entire Now-Mobile APP project and prepared training document and submitted to the client within the given deadlines.* Provided ongoing support and optimization for the ServiceNow Configuration Management to ensure accurate and up-to-date configuration data for IT service operations and Adding CI relationships if there is no mapping while reviewing changes.* Managed day-to-day Configuration Management operations, including troubleshooting data discrepancies and resolving CI relationship issues.* Alignment with ITIL best practices, improving its integration with ITIL processes such as Incident, Problem, and Change Management.* Intergrated Teams with outlook by using power automation.* Worked closely with the Change Management team to assess risks associated with changes affecting high-impact CI's.
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Servicenow Application DeveloperIbm Apr 2023 - PresentKochi, Kerala, IndiaHaving Good Knowledge In ServiceNow ITSM module. Configuration Management and ATF. -
Senior AnalystNatwest Markets Plc Oct 2021 - Jan 2023Greater Chennai AreaHaving Good Knowledge in the ITSM Module. Having CSA and CAD Certifications. -
Securities Operations Service SpecialistWells Fargo Mar 2019 - Oct 2021Greater Bengaluru Area -
AnalystFnf India Private Limited Aug 2018 - Feb 2019Greater Bengaluru Area
K Pavan Education Details
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Sv University8.8 -
Vijayam Junior CollegeInter -
The Indian School Of English9.2
Frequently Asked Questions about K Pavan
What company does K Pavan work for?
K Pavan works for Ibm
What is K Pavan's role at the current company?
K Pavan's current role is Servicenow ITSM Developer/ Now Mobile App/ Configuration Management. At IBM India Pvt Ltd. CSA||CAD||ITIL 4 Foundation. Ex - Natwest Market Group Plc, Ex - Wells Fargo EGS India Pvt Ltd. Ex - FNF India Pvt Ltd..
What schools did K Pavan attend?
K Pavan attended Gitam Deemed University, Sv University, Vijayam Junior College, The Indian School Of English.
Who are K Pavan's colleagues?
K Pavan's colleagues are Harriet Leitner, Brijesh Sachdeva, Bitan Basu Roychowdhury, Kevin Lee, Karen-Ann James Miller, Dimitar Milanov, Hari Krishna Reddy.
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