Kavitha Prakash, Csop Email & Phone Number

London, Gb

A dual-hat heading up Tactical Change and Operations Control for almost 2 years. Tactical Change aims to provide departments within the organisation, tactical solutions that enhance and improve their operational efficencies especially where there are budget restrictions and prioritisation challenges. This is in addition to my other responsibilities leading Operations Control.

London, United Kingdom

Leading 3 teams responsible for Outsourcing and Third Party Management, Business Continuity and Operational Resilience and Operational Regulatory Reporting. Apart from the responsibilities included in my preceding role, I am also now responsible for delivering accurate and timely regulatory reports to both local and international regulators like the FCA, PRA & the ARPC.

London Area, United Kingdom

Managing 2 teams responsible for Outsourcing & Third Party Management, Business Continuity & Operational Resilience. This involves ensuring compliance with regulations related to Outsourcing and Third Party Management & Operational Resilience, entire governance of the supplier lifecycle including ownership of the governance and oversight of related policies, frameworks and procedures.

London, England, United Kingdom

Relationship and contract management of a material outsourcer.

London, United Kingdom

• Represent the business as Outsourcing Oversight and Governance for the EMEA region inclusive of internal and external outsourcing • Represent the business as EMEA Relationship Lead for vendor management and liaison to procurement• Manage and provide leadership for Outsourcing matters across the business line globally, including leading service level agreement creation, review and completion• Enhance senior management awareness and focus on true outsourcing risk and achievements• Ensure business to be in compliance with program standards and regulatory guidance globally in relation to outsourcing• Improve timeliness of business impact, decision making and dependency knowledge during an incident related to outsourced services• Respond timely to implementation of new program and new relationship requirements based on best practices and external factors (such as regulatory guidance) • Educate business leaders on Outsourcing and Vendor management standards; assist in resolving any identified issues • Manage related risk programs and assessments related to existing and new vendors and service providers and liaise with Information Security on any linked ISRMP requirements • Deliver Outsourcing Risk Assessments annually and maintain alignment with the business, updating as and when agreements or services expand and change• Work with global partners in support of outsourced function to ensure correct oversight, governance and reporting globally

London, United Kingdom

• Prepare, review and enhance Business CoB Plans which include Impact Analysis, Disaster Recovery Strategies, Resource Requirements, Activation Criteria and Manual Workarounds• Establish and control dependencies with internal departments, intra-organization and with external parties• Manage annual testing of all applications and recovery locations relevant to the business, including branch recovery• Review, challenge and enhance all major, active and critical Vendor CoB Plans as part of an annual review process• Ensure communication to 100% of all business staff during call-tree testing• Conducted peer reviews of CoB plans within the organization and audits other business CoB Plans• Participates in Annual Crisis Management exercises with senior Management and Crisis Managers to invoke CoB and review plans.• Business Adherence to all Policy, Regulatory and Standard requirements, especially standards like ISO-22301• Provides at-time-of-disaster assistance to the Regional Head and Business Head and provide direction to the impacted/potentially impacted business functions• Assists Operations, Marketing, Technology and other functions relating to Vendor Management• Performs Supplier Relationship Due-diligence activities and manages Suppliers’ performance against the Contract and service levels including day-to-day activities• Conducts regular vendor reviews, audits and assessments and manages the closure of all gaps identified• Owns the cradle-to-grave relationship for key operational vendors including contract setup, SLA and pricing negotiations, project management and terminations.• Ensures immediate action and escalation against non-compliance and manages follow-through to issue closure and monitoring sustainability.• Managed vendors for a banking platform migration for critical products including Debit Cards, Pins, Statements, Letters, Cheque-books and Giros.• Manages budgets, forecasts and actual spends of specific critical vendors.

London, United Kingdom

Business SME for Brokerage and Mutual Funds for a Technology Project involving migration from a legacy system to an enhanced banking platform including STP Order and Trade Processing and Automatic Payment processing for a global US bank. Responsibilities included: • UAT execution and management of 1000+ Test Scripts across international locations• Tracking and Timely Resolution of defects identified in the system• Enrichment of data and conversion of customer information from the legacy system into the new banking platform• Assisted in Data Cleansing activities and Parameter Creation, Review and Maintenance• Identifying Risks and creating Mitigation Plans to ensure customer protection along-with meeting regulatory, legal and corporate requirements.• Facilitated the Go-Live of the project in Jan ’13 to ensure smooth system activity and operations flow.

Chennai, India

To manage delivery of Fund Administration Services for a Major Financial Services Provider based in USA, for institutional clients (Mutual Funds) across the globe. Experience includes Expense Reporting, Accrual Analysis, Performance Reporting and Financial Statements and understanding of SEC requirements.

To perform and manage end-to-end investment operations for HNIs of a global US bank, in products like Securities, Mutual Funds and Structured Notes across 25+ stock exchanges and 10+ Mutual Fund Houses with an assurance of Best Execution, as per MiFID. Tax Reporting experience including 1099, 1042 and EUSD as per EU and HMRC guidelines.

Masters In Business Administration, Emba

Pgdm, Management

Activities and Societies: Marketing Competitions, Inter-College eventsStudent Co-ordinator for Senior Class of 2007

Cbse, Commerce