Kimberly Randolph Email & Phone Number

Charlotte, Nc

Charlotte Metro

Interview customers and provide exemplary customer service and problem-solving coaching techniques to collect and verify pertinent information and determine program eligibility.Assist customers through an assessment and evaluation of financial emergency, and co-craft case plans identifying proposed solutions for their individual financial crisis.Utilize proper documentation procedures to update customer information, complete applications, document interview, determine eligibility for financial assistance, and verify and complete database entries and submissions for funding sources and programs.Evaluate need and develop case plans to propose referrals, resources and services that will lead toward financial stability.Manage own administrative/clerical tasks.Participate in staff meetings, training and other activities as directed.

New Jersey

Expertly conducted investigations for abuse and neglect referrals within required timeframes; interviewed children, parents, relatives, neighbors, and other parties connected to the family; assessed safety and risk for children and take appropriate action when necessary; seeks court intervention, police assistance, or in severe situations removal of the child(ren) from an unsafe environment in accordance with statutes and rules of New Jersey.Conducted various investigations including child welfare assessments or abuse/neglect referrals in problematic high risk family situations, in-home supervision, residential placement, assessment, recruitment and placement in resource family/foster homes, adoption related work and placement supervision.Sustained a caseload of 12 - 15 families per month from a diverse cultural and socioeconomic levels including in-home visits with families to plan and implement corrective measures and approaches to problems of parent/child relationships.Supported clients in locating the most efficient and beneficial community agencies to address the needs of the family and to maintain a cooperative relationship with the public or private agencies and identified service limitations.Utilized community resources; maintained cooperative relationships with public and private agencies and identified service limitations.

Warren, New Jersey

Actively attended and participated in classroom meetings and discussions regarding student programming.Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement.Perfectly maintained and completed student records, and prepared reports on children and activities, as required by laws, district policies, and administrative regulations.Initiated one-on-one teaching situations.Facilitated students during such activities as dressing, toileting, eating, occupational skills, outdoor activities and community based instruction, along with student arrival and departure.

Aberdeen, North Carolina, United States

Professionally aided lead teacher in employing instructional strategies such as share times, calendar time, instructional time, lunchroom duties, and playground duties.Controlled class during play and recess activities; led music and art projects. Replied to parent questions pertaining to child's progress under the supervision of lead teacher.

Aberdeen, North Carolina, United States

Successfully developed and implemented a developmentally appropriate, multi-cultural curriculum for children; both individual and groups plans. Contributed in daily team planning of curriculum with the lead teacher.Spearheaded children at all times by providing and maintaining a safe, healthy learning environment. Directed classroom activities and maintained discipline in an appropriate manner.

Bachelor'S Degree, Human Resources Management And Services

Human Resource Certificate, Human Resources

Certificate program completed Spring 2019

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Early Childhood Credential