Khyri Rose Email & Phone Number

PROFESSIONAL PROFILEI am a self-driven, customer-centric professional known for independence and conscientiousness. I excel in innovative thinking and thrive in high-energy, results-driven environments, adept at boosting team morale. My strengths lie in problem-solving, organization, and efficiently managing time-sensitive tasks. I possess exceptional communication skills and willingly embrace additional responsibilities beyond my role, including undertaking special projects upon management's request.PROFESSIONAL EXPERIENCEKanner and PintalugaIT Operations Manager08/2023 - PresentBoca RatonMain Responsibilities:The IT Operations Manager oversees the functional operations of Boca Raton and Cloud-based Data Centers, managing monitoring, infrastructure, and technologies.Responsibilities include leadership in infrastructure aspects such as Rack/Rack Design, Structured Cabling, HVAC, Fire/Water Suppression, and UPS systems. Actively engage in researching, evaluating, testing, and recommending future Data Center technologies.Handles problem escalation, feedback, and follow-up within agreed Service Level Agreements (SLAs), while participating in the ITIL Change Control process.Lead process improvement activities as they relate to system support. Manage Vendors. Trains and Develops team members in support of organizational goals. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Conduct research on hardware products to justify recommendations and to support purchasing decisions. Key Skills and Qualifications:Familiarity with Microsoft Desktop Applications such as Office, Visio and Project.Familiarity with Microsoft Server Applications such as Sharepoint and SQL.Understanding of Active Directory and LDAP directory structure.Ability to conduct research into systems issues and products, proactively. Experience working in a team-oriented, collaborative environment.Ability to work independently within general guidelines and minimal supervision.Ability to organize, prioritize, and execute responsibilities in the face of conflicting priorities or unexpected situations. Ability to effectively communicate, and nurture working relationships with all levels of management and staff.EDUCATIONDEERFIELD BEACH HIGH SCHOOL-(Communication)-Deerfield Beach, FL

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  Deerfield Beach High School

  Business/Commerce, General