As Chief Technology Officer with Skymount Property Group, I am defining our companies technology and data roadmap, inclusive of tools that help us plan for market expansion and prepare for changing market conditions. I help each team member in choosing how to grow their skills and work with them on learning and certification paths that fulfill their personal and professional goals.

As Chief Technology Officer at Core Consulting, I was accountable for the roadmap, architecture, security, and support of our technology platform Core+ in support of our partners, vendors, and employees. Leading our IT team, I prepare each team member for steps they can take to grow within their chosen career path while achieving new experiences and skills along the way.Core Consulting is focused on helping our partners achieve the best Co-Sell experience with Microsoft Azure, Amazon Web Services, and the Google Cloud Platform.

As the Integrator of Impact Architects, I partnered with our Visionary to orchestrate the strategic execution of integral projects that help small businesses rise above their ceilings.As the Head of Data, I helped small businesses plan and execute on their data strategy.

As part of the Expeed Software team, I managed the Program interfaces with the Ohio Department of Aging (ODA) and their aligned book of work with the Ohio Department of Medicaid (ODM). Projects in the program included: * ODM's Provider Network Manager Integration * ODM's Fiscal Intermediary Integration and Launch * ODA's COVID-19 Regional Rapid Response Assistance Program * ODA's Long-Term Care Assistance Initiative

Orchestrated the formulation and maintenance of IT services for a network of staffing and recruitment firms including application integration, data security, business intelligence, end-user support, and technical infrastructure. Supervised a cross-functional team, with over 20 disciplines, in the planning and delivery of application releases utilizing continuous integration and continuous deployment (CI\CD) principles. ► Business Enablement: Deployed service management systems and automation to support most talent-related functions including marketing, recruitment, accounting, and personnel and benefits management.► Budget Compliance: Guaranteed compliance to monthly portfolio budgets between $900K -$925K for product development, DevOps, and support team activities encompassing ten product lines.Key Achievements:» Halved the number of newly opened incident tickets, three months after the implementation of ITIL practices, which lifted customer satisfaction by 35% and allowed developers to focus on innovation and delivery.» Raised top talent recruitment engagement over 50% by connecting with an AI provider to send SMS to potential candidates inquiring if they were interested in pursuing new opportunities. » Encouraged a culture of deep business intelligence by deploying a Power BI server and training personnel across the organization in visualization and story-telling techniques. The quick, detailed insights allowed teams to offer data to support new initiatives for annual revenue growth of approximately 20%.» Lifted knowledge within the department spearheading a program that resulted in 50 core standard operating procedures which lowered training time by 40%, promoted consistent operations, and allowed work transfer.

Presided over the creation and administration of stable, scalable, and feature-rich software applications for over 40 county agencies and offices across Franklin County, Ohio. The applications had a combined estimated value of $10M and allowed secure access to country data and resources to 1.2M citizens.► Team Leadership: Instructed and offered operational direction to a dedicated team of twenty employees and ten contractors, developers, and system analysts to deliver over 100 applications each year.► Best Practices: Formulated best practices around change, source code, configuration, and incident management to lower risk, strengthen business relations, and cultivate a growth-centered IT environment.Key Achievements: » Drove the consolidation of a fifteen-layer technology stack to five web tools and languages increasing user adoption and efficiency by 30%. » Governed the creation of a modern, mobile-friendly version of the franklincountyohio.gov site, in collaboration with web designers and developers. The revamped site allowed for easier online searches for benefits and resources and lowered constituent response times by over 60%. » Engineered a web content management platform that allowed for the launch of 20 public-facing, mobile-friendly websites within six months. » Built an IT service management platform that aligned internal processes to ITIL standards which boosted customer satisfaction from 40% to over 80%.

Promoted from a front-line manager to an executive role to oversee software maintenance and the support of technical infrastructure for highly agile business applications. Guided the activities of 20 combined onshore and offshore developers delivering solutions with a total cost of ownership estimated at $5M. ► Development Velocity: Devised process-oriented strategies to drive performance on an average of 35 concurrent projects ultimately releasing over 200 phased deliverables each year. ►Project Leadership: Oversaw critical decision-making and team management including sharing project vision, milestone planning, and helping personnel to navigate through uncertainty.Key Achievements:» Steered the streamlining of two applications to replace the functionality of six separate applications. Less redundancy and complexity promoted lower computing utilization for annual savings of more than $3M.» Headed a $1.1M transition from a dated reporting and analytics tool to MicroStrategy for scalable, easy-to-use software with real-time dashboards, scorecards, notifications, and enterprise reporting.» Led the replacement of an unsupported and heavily customized reporting platform with a MicroStrategy self-service model. Transfer agency clients were able to better monitor, measure, and predict fund performance.

Guided a domestic team of 20 project managers and matrix reports in the delivery of quality, interactive applications to internal business partners and clients. Collaborated with executives, business analysts, quality analysts, developers, and infrastructure specialists on the creation of a customer-centered application strategy and streamlined development processes for repeatable, quality results. Key Achievements:» Led a $20M project portfolio building new products and services while streamlining existing services for future scalability. » Served as a subject matter expert on a software developer architecture panel to guarantee proper code design and implementation. » Implemented project delivery roadmaps for projects of various sizes to ensure consistent outcomes across US fund servicing operations which reduced implementation defect rates by almost 70%.

Utilized ColdFusion, C#, ASP.NET, and Microsoft SQL Server technology to support business operations, remediate defects, and lower technical debt in the existing environment.

Designed, coded, and tested enhancements for eight different applications improving customer and internal staff experiences and building efficiencies in loan capture, processing, decisions, document creation, and bank distributions.Programmed a personal banker automation application for back-end loan application processing and an automated processing system for front-end loan data capture using ASP.NET, HTML, and XML.

Part of a project team that implemented new front-end screens for bankers in branches when taking loan applications. Responsible for designing, coding, and testing the new screens in alignment with business requirements in preparation for a deeper loan systems integration with future acquisitions.