I am a solutions-focused Cloud Engineer with over three years of experience in technical support and system engineering, delivering impactful results through innovative problem-solving. As a System Engineer at Tata Consultancy Services, I developed and onboarded applications for Sodexo using Ivanti and ServiceNow platforms. By automating workflows, integrating third-party applications, and deploying custom business rules, I reduced IT service request resolution times by 24% and improved system stability by 30%.I hold a Certified Cloud Practitioner credential from AWS and have completed a comprehensive Cloud Computing Bootcamp, which strengthened my expertise in AWS, Terraform, Docker, and CI/CD pipelines. These experiences enable me to design and implement cloud-native solutions that solve complex business challenges while optimizing efficiency and scalability.I excel at bridging the gap between technical execution and business objectives. I craft solutions that not only meet technical requirements but also align with organizational goals. Whether automating workflows, integrating new technologies, or collaborating with cross-functional teams, I focus on driving measurable results and delivering value.I thrive in dynamic, collaborative environments where teamwork and innovation lead to success. If you’re looking for a professional who combines technical expertise with a proactive problem-solving approach to deliver impactful solutions, let’s connect.