Managing customers imports/exports shipments coming in/out of the ports of Vancouver, providing the best carrier solutions including bonded shipments handling.Selected Accomplishments:Worked on major projects with diverse customer portfolio. Completing all legal formalities required without any related liabilities..Key Responsibilities:Managing customer key accounts and providing an exceptional service.Scheduling and planning with the warehouse team and vendors/customers.Rates negotiation with the carriers and customers while achieving well above acceptable margins.Arranging transportation solutions for import and export shipments with various carrier partners.Catering to customers needs and problem solving as the issues arise and implement measures to avoid their recurrence.Working with Canada Customs for the bonded shipments.Planning and organizing pick up of goods purchased via national couriers and company's own transport facilities.Preparation of orders, packing lists and bill of lading. Preparing invoices and compiled documents necessary for the import/export along with monitoring the loading of goods.Managing a team and training new members of the team.

Assisted in daily operations involved with running the greenhouse. Supervised work areas to observe workers, inspect crops and evaluate plant and soil conditions.Key Responsibilities:Staff Management: Assign work schedules and duties to greenhouse staff. Train new staff in various gardening and greenhouse techniques. Constantly visit the work areas to understand the soil conditions, inspect plants and crops and manage the work over there.Inventory: Keeping a regular check on inventory of plants. Determined types and quantities of horticultural plants to be grown, based on budgets and executive directives. Organize plants and seasonal decorative baskets for sale to wholesale or retail customers.Problem Solving and Process Improvement: Identify and solve problems such as disease, weeds and insect pests. Explore ways to improve processes for more efficient growth and harvest yields. Inspect the gardening equipment and other greenhouse facilities to check for disrepairs and maintain them properly.

Managed B2B bracket of the supply chain from procuring goods to after-sales assistance. Communicated with suppliers and customers about quality issues & meeting new product demand and supply. Implemented process optimization due to internal/customer changes, calculated change cost impacts & communicated to concerned departments. Designed and developed company website resulting in attracting new suppliers and vendors across the globe.Selected Accomplishments:Led project to design company’s website resulting in more business–product inquiries and business orders, 25% increase in reaching European market and 37% Middle Eastern and Asian markets.Key Responsibilities:Sales Management: Analyzing the availability of goods for each brand and the feasible discount opportunities, with the aim of maximizing the resulting margin on sales and at the same time, meeting the customers’ demands. Developing SOCs for our international clients across the globe.Procurement: Conducted feasibility analysis and created order sequence lists. Optimizing the division of orders based on the potential of the supplier network and at the same time, meeting customer specific requirements.Supply Chain Management: Keeping a regular check necessary to ensure on-time delivery. Preparing OCs and finalising relative agreements on delivery terms, methods and timings. Settling product disputes emerged during nationwide pickup and/or international shipments. Tracked and oversaw timelines using appropriate tools and methods. Planning and organizing pick up of goods purchased via national couriers and company’s own transport facilities. Preparation of orders, packing lists and bill of lading. Preparing invoices and compiled documents necessary for the export along with monitoring the loading of goods.Process Control & Improvement: Monitoring processes on daily basis and investigating product’s shelf life for each shipment. Led problem solving projects to resolve internal/external quality issues.

Collaborated with purchasing and marketing department along with observing day to day operations. Quality check and data entry of raw material collected from the local farms. Planning routes for the company’s drivers for efficient and cost-effective collection of the raw material. Assisting the marketing department with packaging design and identified key areas of improvement. Monitored assembly lines and assisted in planning day to day packaging processes.

Performed thorough visual inspection on annual tax applications. Documenting and digitalizing the final revised data into government software.