my experience as a Process Associate and a Banker on Payroll, I focus on managing client interactions, solving customer problems, and ensuring accurate financial transactions. I aim to improve processes and provide effective solutions that support the organization's goals. My dedication to excellent customer service motivates me to find better ways to achieve results.I have a passion for photography, travel, and helping others, which enriches my perspective and enhances my connections with people. I love exploring new cultures and capturing their beauty through photography. I’m eager to contribute my skills to an organization that values growth and community impact.Participated in nature walks with photography clubs during festivals to explore art, culture, and food.Eco-Friendly CommitmentVolunteered with NGOs for weekend marathon events.Helped raise funds and distribute essentials such as books, stationery, cycles, sweaters, and blankets to those in need.
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Customer Support ExecutiveIdfc First Bank Feb 2023 - Jun 2023Hyderabad, Telangana, IndiaProvided inbound call and email support, resolved customer complaints, and addressed inquiries to ensure satisfaction. Used effective communication skills to gather and analyze customer feedback for service improvement. -
Process AssociateGenpact May 2021 - Oct 2022- Followed up with suppliers for credit notes to facilitate invoice payments. - Maintained daily status reports and ensured SLAs were met according to client requirements. - Managed daily reporting, including data entry, workflow, and sorting. - Indexed invoices by invoice number, supplier name, date, and internal reference. - Processed invoices and credit notes in the system. - Reconciled invoices, matched them, and resolved discrepancies with suppliers.
K Tejaswini Education Details
Frequently Asked Questions about K Tejaswini
What is K Tejaswini's role at the current company?
K Tejaswini's current role is Customer Service Professional | Open to Opportunities.
What schools did K Tejaswini attend?
K Tejaswini attended Kakatiya University, Warangal, Kakatiya University, Warangal.
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K. Tejaswini
Pharmacy Professional Having Expertise In Clinical Research, Clinical Data Management, Pharmacovigilance, Regulatory Affairs And Medical Coding At Gratisol Labs.Hyderabad -
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K Tejaswini
Mumbai
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