• Coordinated multiple key Company HR functions and worked on the improvement of existing HR procedures to increase efficiency and reduce unnecessary costs.• Assisted in employee relations management and planned and organized various employee events.• Resolved any employment problems, conducted detailed reports, and represented The company holds industry events.• Sourcing the candidate from LinkedIn and other job sites.

customer support representative Team: PC (Physical claims)• Processing claims of direct and channel customers via SAP and other tools.• Coordinating with internal teams like CSM, Planner, Logistics, MDM team to meet the target within a given time frame.• Working as a team to ensure daily closure of claims and queries without missing TAT.• Managed to learn all the SEA country processes & handled with minimal errors.• Sending 3W reports every day.• Training new joiners on an end-to-end process.• Sending the weekly open claims report.