Kareem Ellis Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

• Work directly with Project Managers to initiate and complete contractually and service-level IT Security installation for major brands such as Home Depot, Oracle, First Energy, Gartner, and more.• Oversee project management costs, while ensuring quality and Safety in the office and on the job sites.• Led the completion of Security Projects, which delivered over 2 million in revenue for the company.• Created and Implemented Standard Operating Procedures for Technicians and the Operations Team to follow a streamlined process.• Provide Technical assistance to the quality assurance team through site assessments, internal audits, and customer surveys.• Work directly with outside vendors to process quotes, bids, and change orders for each new and existing job.• Develop and create ongoing training materials for operations associates with weekly meetings for growth and enhancement within the company.• Coordinate travel arrangements for employees, including transportation, lounge, and eating accommodations.• Responsible for the execution and delivery of Events and event planning for the company.• Review monthly Revenue Forecasting for each Project Manager to determine job percentage complete and company revenue.

Atlanta, Georgia, United States

• Mentored and trained all new hire employees on daily operations and duties, teaching them how to properly input citation information in data systems (Benchmark, Police Central, Georgia Criminal Database, Oracle, Kronos, FBI Database, Microsoft Office 365) • Designed and implemented weekly and monthly reports for bonds, tickets, and court cases, ensuring all clerks are knowledgeable of the process to create and edit court cases• Managed special teams to carry-out daily duties ensuring higher efficiency within the department driving internal revenue higher• Coordinated quality assurance programs, including on-site citations, internal audits, employee batch reviewing, and customer surveys • Organized and implemented check systems within the department to ensure quality assurance measures reducing the margin for errors and incorrect filing of cases • Strategized meetings with administration and management ensuring all communications are received and on one accord• Acquired payments for fines and fees, sustained accurate drawers, issued receipts, and updated account balances

Atlanta, Georgia, United States

• Mentored all new hire employees on daily operations and duties, teaching them how to properly input citation information in data systems (Benchmark, Police Central, Georgia Criminal Database, Oracle, Kronos, FBI Database, Microsoft Office 365) • Designed and implemented weekly and monthly reports for bonds, tickets, and court cases, ensuring all clerks are knowledgeable of the process to create and edit court cases• Managed different special teams to carry-out daily duties ensuring higher efficiency within the department driving internal revenue higher• Coordinated quality assurance programs, including on-site citations, internal audits, employee batch reviewing, and customer surveys • Organized and implemented check systems within the department to ensure quality assurance measures reducing the margin for errors and incorrect filing of cases • Strategized meetings with administration and management ensuring all communications are received and on one accord• Acquired payments for fines and fees, sustained accurate drawers, issued receipts, and updated account balances

Atlanta, Ga

• Resolved conflicts and negotiated mutually beneficial agreements between parties• Devoted special emphasis to punctuality and work to sustain outstanding attendance record, consistently arriving to work ready to start immediately• Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys• Delivered operational improvements that result in savings for the warrant dept expenses and improved profit margins for the municipal court, additionally arrest of wanted criminals through thorough research and tracking • Assist in training all new hire employees on daily operations and duties, teaching new employees how to properly input Warrant information in data systems (FBI Database, Benchmark, Georgia Criminal Database) • Marked and preserved exhibits introduced into evidence in court proceedings, additionally documented all exhibits admitted during hearings• Responded to inquiries from the general public regarding court appearances, trial dates, judicial procedures, and fines• Announced charges and indictments to defendants in court and recorded defendants’ pleas

Wallingford, Ct

• Identified targeted questioning strategies to discover insight on prospect needs and requirements resulting in increased daily sales by up-selling banking products and financial services to customers• Educated clients on how to address and respond to client and partnership management issues• Analyzed financial documents for the banking center and decreased errors by 50% • Facilitated customer interviews to obtain information needed for opening new accounts or renting safe-deposit boxes• Coached and provided new best practices and conversations to engage customers more, provided training to teammates allotting new information to grow with each customer, and developed summaries to assess each client's participation level and determine targets for follow-up plans• Demonstrated ability to successfully meet company quarterly sales goals and delivered revenue driving success for the banking center.

Master Of Business Administration - Mba, Business Administration And Management, General

Graduated, Business Administration And Management, General

Bachelors of Science in Business Administration