Kelly Lac Email & Phone Number

California, United States

• Schedule and coordinate appointments with accounts and warehouse members in regards to shipments.• Help answer customer inquiries and technical concerns through Bazaarvoice and/or email.• Collaborate with department members to ensure smooth day-to-day operations.• Perform data entry tasks in an accurate and timely manner.

Irvine, California, United States

• Designed flyers/graphics for upcoming classes/events, with adjustments whenever necessary• Made copies/e-copies for professors, faculty, TAs, etc.• Answered inquiries for prospective and current students, faculty, visiting professors, etc.

• Art Club Leader, managed and held classes based on students’ interests, involves creating slide presentations and demonstrating art skills (Summer 2021)• Held art classes in relation to anime/manga and taught students how to draw their favorite anime characters, as well as teach them about basic drawing skills and techniques using a drawing tablet. Would occasionally make "assignments" where students would show their drawing progress and, towards the end of the program, display their favorite art they've done in class.

• Peer leader for the Chicago Heights x CovEducation program, where mentors held one-on-one sessions with students grade 6th-8th from Chicago Heights (Spring 2021)• Met with a 6th grade student via Zoom while the student was in school and helped them with improving their math skills, mostly in multiplication, fractions, and exponents. I used a drawing tablet to help demonstrate math problems over the computer for a better viewing experience for the student, and they would show significant progress in their math-solving problems.

• Mentor for a 501(c) non-profit organization that helps underserved students amidst the COVID-19 pandemic• Met with parents via Zoom prior to meeting with students to gauge the child's strengths and struggles, and work in collaboration with parents to help oversee the student's educational improvements

Irvine, California, United States

• Attentively serve customers during peak hours, either at the POS or at line• Clean up/organize area whenever needed

San Gabriel, California, United States

• Responsible for overseeing the council and club members, and working in cooperation with the president of the council, helping as a mediator for all parties.• Worked with the council and club advisors to plan out club activities and fundraisers, usually hosting games, information sessions, and viewing sessions of various new and upcoming anime shows.• In charge of managing and planning Sweethearts' Cafe (annual fundraiser event) in collaboration with the council and participating current members of the club, who volunteer as staff for the event. I also took into consideration the club’s budget, advertising, scheduling, possible dietary restrictions of attendees, etc. Was also responsible for training volunteer staff on customer etiquette, service, setup and takedown procedures.

San Gabriel, California, United States

• Interest club in San Gabriel High School• In charge of designing posters and flyers to promote the club, and to encourage students to attend the annual Sweethearts' Cafe event (fundraiser)• Introduced the use of digital banners for council members and current members of Anime Anonymous to use on Facebook to encourage friends and classmates to join the club, which helped increased attendance and made students more likely to join• Was responsible for designing all graphics for Sweethearts' Cafe, including the flyers, menus, and ticket designs

San Gabriel, California, United States

• Responsible for designing graphics/comics for several editorial pieces and focus spreads, mostly in the Opinions and Focus sections• Wrote for several sections of the newspaper regarding opinions and current events in San Gabriel High School and the surrounding community• Conducted interviews for several articles, meeting with both students and faculty from San Gabriel High School on their opinions and statements

Certificate, Digital Marketing

An 18-week course showing the fundamentals of digital marketing, including paid and organic search, SEO, display advertising, social media.

Bachelor'S Degree, Economics

High School Diploma