As the Director of Customer Relations and Development at DRIG, I am dedicated to fostering strong client relationships, driving business growth, and ensuring exceptional customer experiences. 🤝🔹 Client-Centric Focus: My role revolves around putting our clients at the forefront of everything we do. I work closely with our partners to understand their unique needs and tailor our services to exceed their expectations.🔹 Strategic Business Growth: I am committed to expanding DRIG's presence in the installation services industry. By identifying growth opportunities and implementing strategic initiatives, we continue to thrive and deliver excellence.🔹 Dedicated Account Management: I serve as the direct point of contact for our valued clients, offering personalized proposals, coordinating technician availability, and ensuring seamless project execution.🔹 Industry Leadership: DRIG is known for its outstanding track record, competitive pricing, and expert team. In my role, I contribute to upholding these standards of excellence.Join me in the journey of making every installation a success story. Let's connect to explore collaboration opportunities and discuss how DRIG can elevate your installation projects. 🏆#CustomerRelations #BusinessDevelopment #InstallationServices #DRIG #SuccessStory

Founder and CEO, MayakI founded Mayak with a singular vision: to elevate startups and revitalize struggling businesses through innovative web solutions and top-notch marketing services. As a seasoned professional with over 20 years of experience, I lead a team of "What Not Heroes," exceptional freelancers who share my commitment to excellence, integrity, and creativity.Key Achievements:Strategic Leadership: Developed and executed comprehensive marketing strategies that have consistently delivered measurable results for our clients. Team Building & Management: Assembled and led a high-performing team of freelancers, each an expert in their respective field, to provide a full suite of services from web development to PPC campaigns. Client-Centric Approach: Built lasting relationships with clients by offering tailored solutions that meet their unique needs, backed by a commitment to excellence and integrity. Innovative Web Solutions: Leveraged my deep expertise in web development and popular CMS systems to offer cutting-edge web solutions that help businesses thrive in the digital landscape. Community Impact: Invested in the local community and contributed to its growth, aligning with Mayak's mission to make a positive impact on both our clients' businesses and the community at large.Legacy of Excellence:The success of Mayak is not just measured in revenue or client numbers, but in the lasting impact we've had on businesses and the community. My leadership has fostered a culture of excellence and a work environment that empowers both my team and our clients to reach new heights. The zero turnover rate among our staff and the long-term relationships with our clients stand as a testament to the quality and integrity that define Mayak.

Founder and CEO, Bud JunctionIn 2016, I founded Bud Junction, a pioneering recreational cannabis dispensary in Kerby, OR. As the visionary and operating partner, I was the linchpin for every aspect of the business, setting industry benchmarks and creating a legacy of excellence.Key Achievements:Regulatory Mastery: Established robust relationships with the OLCC and other governing agencies, becoming a go-to consultant for other struggling operations in Oregon. Strategic Planning & Branding: Orchestrated a comprehensive operational blueprint, designed all branding elements, and coined the term "Bud Mentors" to elevate our educational approach to cannabis. Construction & Operational Setup: Spearheaded the complete renovation and setup of a former convenience store, transforming it into a state-of-the-art dispensary. Team Building & Leadership: Authored a 48-page employee manual and led a high-performing team with a zero turnover rate, earning accolades as an exceptional employer. Product Excellence: Conducted personal tours of farms and extraction facilities to ensure unparalleled product quality, solidifying partnerships with Oregon's top cultivators and extractors. Revenue & Industry Recognition: Achieved over $600,000 in revenue within the first four months and exceeded $1.2 million in the first year. Gained recognition as a model operation, drawing interest from industry professionals worldwide.Legacy of Excellence:My tenure at Bud Junction stands as a testament to what can be achieved with a clear vision, relentless drive, and an unwavering commitment to quality and integrity. The operation I built not only set industry standards but also created a work environment so positive that it resulted in a zero turnover rate among staff, many of whom still regard their time at Bud Junction as a career highlight.

Founder and Lead Strategist, What Not HeroesAt What Not Heroes, I served as the linchpin for small businesses navigating the complexities of the digital landscape. Leveraging my diverse skill set, I established and nurtured client relationships across a wide range of industries, delivering tailored solutions that drove business success.Key Achievements:Strategic Partnerships: Built and managed enduring relationships with new and existing clients, becoming their go-to expert for diverse business challenges. E-Commerce Mastery: Developed and executed comprehensive e-commerce strategies that optimized online revenue streams for our clients. Web Development & CMS Expertise: Specialized in creating robust websites using various content management systems including Joomla, WordPress, and Wix. Graphic Design & Branding: Elevated client brands through innovative graphic design solutions, enhancing their market presence. Account Management: Provided exceptional account management services, ensuring client satisfaction and long-term engagement.Legacy of Versatility:My role at What Not Heroes was defined by its versatility. Whether it was e-commerce, web development, or graphic design, I took on a wide array of challenges, delivering solutions that not only met but exceeded client expectations.

Account Manager & Business Development, DRIGAt DRIG, I played a pivotal role in both account management and business development, driving the company's growth and operational efficiency. Initially brought on to assist with tech support and branding, I later transitioned into a more comprehensive role, overseeing key accounts and managing deployments across the U.S.Key Achievements:Account Acquisition & Management: Established and nurtured relationships with a diverse portfolio of clients in the GPS and 12Volt technology sectors, managing accounts from initial quote to final billing. Team Building & Training: Recruited, trained, and organized a team of skilled technicians across the greater Northwest, ensuring optimal alignment with our partners' needs. Operational Efficiency: Developed and implemented streamlined processes for dispatching, account management, and documentation, enhancing operational efficiency. Technical Installations: Conducted installations of tracking devices for small to large fleet companies nationwide, contributing to their operational success. Financial Partnerships: Forged relationships with funding companies and implemented payment assurance systems to secure their assets.Legacy of Impact:My multifaceted role at DRIG has been characterized by a commitment to operational excellence and client satisfaction. Through strategic account management, team leadership, and process optimization, I have made a lasting impact on the company's growth and success.

Established relationships with GPS technology and system developers. Hired, trained & organized skilled technicians across the greater NW. Created and setup the processes to organize dispatching, account management and supporting documents.Installed tracking devices for small to large fleet companies across the US. I also establishedrelationships with funding companies and installed a payment assurances system for their assets.This was about a 10 month project, until my heart issue. In that time, I was able to hire 15 techs and generated close to $500,000 in revenue.

Event Organizer & Media Manager, [XFS]As a key player in the transformation of Boise's combat sports landscape from boxing to MMA, I spearheaded the organization and execution of the area's first 19 fights, both professional and amateur. My role was comprehensive, encompassing everything from media relations and sponsorship management to event logistics and fighter promotions.Key Achievements:Strategic Partnerships: Built strong relationships with industry giants like the UFC, featuring two of their top fighters in each pro show, and secured sponsorships from local businesses. Media & Public Relations: Managed all interactions with media outlets, including live TV pre-show conferences and weigh-ins, elevating the profile of the events. Event Management: Coordinated closely with arenas to set up and run events, ensuring smooth live fight nights and a seamless experience for all stakeholders. Content Creation & Distribution: Produced compelling fighter intro videos and DVDs, setting up distribution channels with local video stores, including Hastings and Blockbusters. Marketing & Design: Created and maintained the organization's website, developed fighter profiles, and designed marketing materials to promote events.Legacy of Innovation:My all-encompassing role in the Boise MMA scene has left an indelible mark on the sport's local history. Through meticulous planning, strategic partnerships, and a commitment to excellence, I have helped elevate MMA to new heights in the Boise area.

Founder & Digital Strategist, Krissmart DesignKrissmart Design was the genesis of my entrepreneurial journey and the precursor to Mayak and What Not Heroes. Specializing in comprehensive marketing solutions, I catered to both large corporations and small businesses, laying the groundwork for my future endeavors.Key Achievements:Strategic Marketing: Developed tailored marketing strategies that addressed the unique needs and goals of each client, from startups to established enterprises. Web Development: Specialized in creating dynamic websites using various content management systems, notably Joomla, setting the stage for my future expertise in this area. Email Marketing: Designed and executed effective email campaigns that enhanced client engagement and contributed to business growth. Business Systems: Implemented electronic systems for the organization and tracking of vital business information, streamlining operations for clients. Multimedia Campaigns: Orchestrated TV and radio campaigns, expanding the reach and impact of clients' marketing efforts.Legacy of Innovation:Krissmart Design was more than just a business; it was the foundation upon which I built my career. The skills honed and the lessons learned during this period have been instrumental in shaping my subsequent ventures, Mayak and What Not Heroes.

Regional Manager, West Coast Car CompanyStarting as the Head of Recon, I quickly demonstrated my capabilities and was promoted to Regional Manager. In this role, I was responsible for a wide array of tasks, from personnel management to marketing and quality control, contributing to the company's growth and operational efficiency.Key Achievements:Talent Acquisition & Management: Conducted interviews and oversaw the hiring of key personnel including the store manager, finance manager, and sales crew for our second location. Digital Marketing & Partnerships: Led web development initiatives and executed marketing strategies, while establishing valuable partnerships with industry platforms like Cars.com and Autotrader.com. Quality Control: Personally inspected all incoming vehicles from trade-ins and auctions, coordinating with repair shops to ensure each vehicle met our quality standards.Legacy of Versatility:My tenure at West Coast Car Company was marked by a commitment to excellence across multiple domains. From human resources to digital marketing and quality assurance, I played a pivotal role in enhancing the company's operations and setting the stage for its future growth.

Sales Trainer & Field Representative, The Local PagesStarting with no prior experience in sales, my journey at The Local Pages was a meteoric rise. I traveled extensively across the western and Midwest states, staying in each city for about three months. My adaptability and drive caught the attention of the owner, leading to a collaborative and competitive relationship that pushed both of us to new heights.Key Achievements:Sales Excellence: Engaged in weekly sales competitions with the owner, consistently hitting ambitious sales goals of up to $30,000. Territory Expansion: Collaborated with the owner to open new books in untapped areas, contributing to the company's growth and market reach. Team Development: Took on the role of training new sales representatives in the field, imparting the skills and strategies that led to my own success.Legacy of Growth:My time at The Local Pages was transformative, both for my professional development and for the company's expansion. From being a novice in sales to training new recruits and competing with the owner, I left an indelible mark on the company's sales culture and growth trajectory.