Keaton M. Email & Phone Number

United States

Denver, Colorado, United States

Strategic Collaboration for MVP Launch and Seed Funding: Collaborated closely with the CTO and CEO to launch a successful Minimum Viable Product (MVP) and secure seed funding, advancing the platform from a pre-seed prototype to preparation for a series round entry.Developed Technical Overview and Go-to-Market Strategy: Crafted and implemented a comprehensive technical overview and go-to-market strategy, instrumental in securing additional capital for platform development and expanding… Show more Strategic Collaboration for MVP Launch and Seed Funding: Collaborated closely with the CTO and CEO to launch a successful Minimum Viable Product (MVP) and secure seed funding, advancing the platform from a pre-seed prototype to preparation for a series round entry.Developed Technical Overview and Go-to-Market Strategy: Crafted and implemented a comprehensive technical overview and go-to-market strategy, instrumental in securing additional capital for platform development and expanding the technical team.Led Product Design and Full-Stack Technical Support: Played a pivotal role in overall product design and provided comprehensive full-stack technical support, including for the platform's mobile application and progressive web application. Show less

Salt Lake City, Utah, United States

Led Design, Research, and Development of PoS Blockchain Platform: Spearheaded the design, research, and development of a groundbreaking Proof-of-Stake (PoS) Blockchain Platform. From inception to execution, orchestrated the creation of core features including Asset Tokenization, Cold Storage Security, Stable Utility Tokens/NFTs, and decentralized mobile applications.Established Technical Foundation for Team Success: Built and implemented the foundational architecture of the platform… Show more Led Design, Research, and Development of PoS Blockchain Platform: Spearheaded the design, research, and development of a groundbreaking Proof-of-Stake (PoS) Blockchain Platform. From inception to execution, orchestrated the creation of core features including Asset Tokenization, Cold Storage Security, Stable Utility Tokens/NFTs, and decentralized mobile applications.Established Technical Foundation for Team Success: Built and implemented the foundational architecture of the platform, providing a robust technical framework for the entire development team. Conducted extensive research and prototyping to validate key concepts and ensure scalability and security at every stage of the project lifecycle.Recognized for Innovation and Excellence: Acknowledged in a Chainlink Labs article titled Web3 Marketing: Tactics, Tools, and Metrics for bootstrapping the platform and establishing a customer base for the project that exceeded over 16K+ whitelisted subscribers within just a few weeks. Show less

Road Town, Tortola, British Virgin Islands

Provided Strategic Technical Guidance: Offered valuable technical guidance to team members and leaders within pre-seed startups, staying abreast of blockchain technology trends to deliver innovative insights and support.Pioneered FullStack Hybrid Web2/Web3 Platforms: Developed and established foundational architecture for FullStack Hybrid Web2/Web3 platforms and marketplaces, leveraging cutting-edge technologies to create versatile and scalable solutions.Delivered Comprehensive… Show more Provided Strategic Technical Guidance: Offered valuable technical guidance to team members and leaders within pre-seed startups, staying abreast of blockchain technology trends to deliver innovative insights and support.Pioneered FullStack Hybrid Web2/Web3 Platforms: Developed and established foundational architecture for FullStack Hybrid Web2/Web3 platforms and marketplaces, leveraging cutting-edge technologies to create versatile and scalable solutions.Delivered Comprehensive Technical Support: Supplied essential technical tooling, testing frameworks, security auditing, and best practices to empower development and security teams, ensuring robust and secure implementation of projects. Show less

Salt Lake City, Utah, United States

Social Media Automation and Growth Hacking: Proficient in automating social media tasks using Python and Shell scripting to optimize engagement and growth strategies.Security Implementations and Penetration Testing: Experienced in implementing and optimizing security measures for applications and systems, with a focus on penetration testing to identify vulnerabilities and ensure robust protection.Mobile and Web App Development: Skilled in developing responsive and user-friendly… Show more Social Media Automation and Growth Hacking: Proficient in automating social media tasks using Python and Shell scripting to optimize engagement and growth strategies.Security Implementations and Penetration Testing: Experienced in implementing and optimizing security measures for applications and systems, with a focus on penetration testing to identify vulnerabilities and ensure robust protection.Mobile and Web App Development: Skilled in developing responsive and user-friendly applications using ReactJS, React Native, and NodeJS, specializing in cross-platform and progressive web app (PWA) development.WordPress Customizations and Optimizations: Expertise in customizing and optimizing WordPress websites using JavaScript (JS), HTML, CSS, PHP, and SEO best practices to enhance performance and user experience. Show less

Draper, Utah, United States

Expert Diagnostics and Error Resolution: Diagnosed software and hardware errors by analyzing syslogs within a Linux/shell environment. Resolved multiple error codes efficiently through comprehensive troubleshooting, graphing, plotting, and implementing over-the-air software fixes, significantly reducing physical service center visits.Knowledge Documentation and Training: Developed and updated detailed troubleshooting guides to educate customer care, supervisors, and managers on… Show more Expert Diagnostics and Error Resolution: Diagnosed software and hardware errors by analyzing syslogs within a Linux/shell environment. Resolved multiple error codes efficiently through comprehensive troubleshooting, graphing, plotting, and implementing over-the-air software fixes, significantly reducing physical service center visits.Knowledge Documentation and Training: Developed and updated detailed troubleshooting guides to educate customer care, supervisors, and managers on resolving both new and pre-existing issues, improving overall support efficiency.Effective Communication and Collaboration: Facilitated productive weekly meetings with team members, customer care, supervisors, and managers to discuss projects, address challenges, and enhance coordination across departments.Demonstrated Multitasking and Technical Support: Exhibited exceptional multitasking skills in a fast-paced environment, providing software and technical tooling training and support to team members while staying updated with the latest software development tools and techniques.Consistent Performance Excellence: Achieved the lowest number of personal diagnostic cases within the company, reflecting a commitment to efficiency and quality in problem-solving. Show less

Coordinated real-time support for Tesla drivers experiencing roadside issues, providing calm, efficient, and professional assistance during high-pressure situations.Managed communication between customers, service centers, and third-party towing companies to ensure smooth and timely roadside assistance.Quickly assessed and diagnosed the nature of vehicle breakdowns to offer the most effective solutions, whether remotely resolving issues or coordinating timely towing services.Built… Show more Coordinated real-time support for Tesla drivers experiencing roadside issues, providing calm, efficient, and professional assistance during high-pressure situations.Managed communication between customers, service centers, and third-party towing companies to ensure smooth and timely roadside assistance.Quickly assessed and diagnosed the nature of vehicle breakdowns to offer the most effective solutions, whether remotely resolving issues or coordinating timely towing services.Built strong problem-solving and crisis management skills, staying composed during stressful situations to effectively resolve customer concerns. Show less

Assisted customers with scheduling service appointments by analyzing reported vehicle symptoms and proactively recommending the appropriate course of action.Coordinated with service centers to manage workloads and prioritize high-urgency cases, improving customer wait times and service efficiency.Played a crucial role in ensuring customer satisfaction by acting as a liaison between service departments and customers, handling inquiries and resolving concerns with… Show more Assisted customers with scheduling service appointments by analyzing reported vehicle symptoms and proactively recommending the appropriate course of action.Coordinated with service centers to manage workloads and prioritize high-urgency cases, improving customer wait times and service efficiency.Played a crucial role in ensuring customer satisfaction by acting as a liaison between service departments and customers, handling inquiries and resolving concerns with professionalism.Exceeded service metrics in customer satisfaction and appointment management, while consistently handling a high volume of service requests. Show less

Provided high-quality support to customers regarding their solar energy systems and Powerwall products, diagnosing issues, offering troubleshooting advice, and resolving concerns quickly and effectively.Collaborated with technical teams to improve customer service processes, helping to reduce service time and increase customer satisfaction rates.Actively contributed to team success by meeting and exceeding individual and team-based performance metrics, while also playing a key role in… Show more Provided high-quality support to customers regarding their solar energy systems and Powerwall products, diagnosing issues, offering troubleshooting advice, and resolving concerns quickly and effectively.Collaborated with technical teams to improve customer service processes, helping to reduce service time and increase customer satisfaction rates.Actively contributed to team success by meeting and exceeding individual and team-based performance metrics, while also playing a key role in new employee training programs.Developed the ability to handle complex technical inquiries in a simple, approachable manner, helping customers understand their solar systems and maximizing their energy efficiency. Show less

As Shift Supervisor, led a team of baristas, ensuring efficient store operations, adherence to health and safety guidelines, and superior customer service.Trained and mentored new team members, fostering a collaborative environment while handling conflict resolution, scheduling, and shift management.Responsible for maintaining accurate inventory counts and placing product orders based on forecasted demand, ensuring consistent stock availability without waste.Played a key role in… Show more As Shift Supervisor, led a team of baristas, ensuring efficient store operations, adherence to health and safety guidelines, and superior customer service.Trained and mentored new team members, fostering a collaborative environment while handling conflict resolution, scheduling, and shift management.Responsible for maintaining accurate inventory counts and placing product orders based on forecasted demand, ensuring consistent stock availability without waste.Played a key role in improving store performance during peak hours by implementing better task allocation and workflow systems, leading to a smoother customer experience.Excelled at creating a welcoming and energetic atmosphere, handling high-stress environments with grace and composure, always maintaining customer satisfaction. Show less

Engaged with customers to provide expert product knowledge and assistance, ensuring a positive shopping experience and driving sales.Consistently exceeded sales targets by building strong customer relationships, promoting products effectively, and understanding customer needs.Helped maintain a safe and inclusive store environment, ensuring that both customers and team members felt welcome and supported.Assisted with store visual merchandising and stock management, helping the store… Show more Engaged with customers to provide expert product knowledge and assistance, ensuring a positive shopping experience and driving sales.Consistently exceeded sales targets by building strong customer relationships, promoting products effectively, and understanding customer needs.Helped maintain a safe and inclusive store environment, ensuring that both customers and team members felt welcome and supported.Assisted with store visual merchandising and stock management, helping the store achieve an attractive and efficient layout that boosted sales. Show less

Haleiwa, Hawaii, United States

Managed the company's social media presence, creating engaging content that boosted online visibility and attracted new clients.Ensured the quality control of products before shipment, maintaining high standards of customer satisfaction through prompt and reliable fulfillment.Provided product education to customers, both online and in-person, helping them make informed purchasing decisions and enhancing overall brand loyalty.Contributed to a sales increase by developing a consistent… Show more Managed the company's social media presence, creating engaging content that boosted online visibility and attracted new clients.Ensured the quality control of products before shipment, maintaining high standards of customer satisfaction through prompt and reliable fulfillment.Provided product education to customers, both online and in-person, helping them make informed purchasing decisions and enhancing overall brand loyalty.Contributed to a sales increase by developing a consistent social media marketing strategy that connected with target audiences and promoted the company's unique product offerings. Show less

Draper, Utah, United States

Delivered personalized customer service, offering product knowledge and solutions to meet customer needs.Consistently met and exceeded sales goals, helping to contribute to the store's overall success.Played a key role in creating a fun, dynamic atmosphere for both customers and staff, promoting a culture of positivity and engagement.

Assisted skiers and snowboarders with the safe use of ski lifts, ensuring proper loading and unloading procedures.Worked closely with emergency medical personnel in the event of on-slope accidents, providing assistance when necessary to ensure guest safety.Maintained a safe and fun environment for both guests and crew, ensuring that the resort operated smoothly during busy peak times.

South Jordan, Utah, United States

Supervised lifeguard staff, ensuring the safety of pool and lake visitors by enforcing rules and providing rapid response to emergencies.Trained new lifeguards in rescue techniques, pool management, and customer service, while maintaining a high standard of water safety.Monitored water conditions, including regular testing of pH levels, to ensure a safe and enjoyable swimming environment.Patrolled the surrounding lake area to ensure that residents were following safety regulations… Show more Supervised lifeguard staff, ensuring the safety of pool and lake visitors by enforcing rules and providing rapid response to emergencies.Trained new lifeguards in rescue techniques, pool management, and customer service, while maintaining a high standard of water safety.Monitored water conditions, including regular testing of pH levels, to ensure a safe and enjoyable swimming environment.Patrolled the surrounding lake area to ensure that residents were following safety regulations and enjoying a clean, secure environment. Show less

Blockchain Technology And Distributed Systems

https://academy.interchain.io/

Cissp, Computer And Information Systems Security/Information Assurance

Testing above the average 80%

Cysa+, Computer Systems Analysis/Analyst

Testing above the average 80%

Blockchain Security Professional (Cbsp), Blockchain And Distributed Technologies

Testing above the average 80%

Online Certifications, Cybersecurity And Web-App Development

6+ Exams Passed: Areas of focus were included - Ethical Hacking + Python Scripting, Algorithmic Trading With Python, React Native iOS &.

Ged, General Studies, 3.6

Activities and Societies: Varsity Lacrosse (Midfield Captain) Honors Roll AP Chemistry (only sophomore out of my class to pass)