Kevin Ferguson Email & Phone Number

Byron Center, Michigan, United States

Account Management of customer projects from design through production. Setup and maintenance of customer accounts from distributors and to the direct market. Promoting Visual Management methods, Visual Communication solutions, Lean Manufacturing, and 5S principles, through our world-class products and services. Developing new customer contacts, scheduling setups and trainings. Soliciting purchase orders and promoting product upgrades. Communicating new product and service opportunities, special developments, and building positive customer relationships with key decision makers and executives.

Caledonia, Michigan, United States

Designed data queries and graphed information for generating reports of site performance. Recognized as a performance leader by multiple managers in directing teams, supervising the flow of inventory, researching, managing, and resolving issues to increase efficiency and maintain high productivity levels. Additional cross-training included: coaching new area managers, conducting audits to evaluate progress for improving performance, and onboarding new employees.

Grand Rapids, Michigan, United States

Top 3 Supervising Agent, Top 10 Agent. Provided knowledgeable, objective and customized benefits guidance to businesses and individuals in regards to Health, Life, Property, and Casualty insurance. Educated clients in a customer-focused review process through value-based conversations and provided remarkable customer experience involving policy changes, transfers, services, protection, clarifications, and claim submissions. Acquired new accounts, negotiated new business development, analyzed information and maintained client portfolio as team manager.

Byron Center, Mi

Tripled average project revenue and was the first to create departmental processes and implement documentation procedures. Increased company profit and business opportunities by partnering with sales managers in identifying and securing new clients. Initiated and managed client web development, defined project scope, and acquired new business leads. Nationwide point-person for all web-related inquiries and projects. Trained clients and employees, validated technical requirements, estimated costs, prepared proposals, and finalized contracts.

Ada, Mi

Worked directly with editors and authors in designing and composing a wide variety of academic, trade, and fiction titles for one of the nation's largest Christian book publishers. Duties included project management, design, layout, establishing a high degree of typographic proficiency, implementing various design styles, creating and manipulating charts, graphics, and photos, offset four-color printing, and SLR digital camera with lighting equipment.

Greater Grand Rapids, Michigan Area

Consulted with and advised clients on implementing design solutions via marketingstrategies, art direction, branding, and corporate identity. Projects included web development, social media and graphic design solutions incorporating video editing, motion graphics, print publications, animation, and multimedia presentations.

Grand Rapids, Mi

Served as rotating project leader for creation of all visual marketing needs including store signage, corporate materials, and monthly catalog that directly showcased the nation’s largest Christian retailer. Created and maintained the corporate brand and vision by effectively promoting merchandise through design, layout and photography. Collaborated with department leaders and merchandise buyers through efficient teamwork including incorporating best practices in regards to typography, strong organizational habits, content and file maintenance, desktop publishing technologies, color correcting, and offset four-color printing.

Grand Rapids, Mi

Lead project manager and developer of multimedia projects that furthered the knowledge and training of both employees and vendors in regards to company sales, policies and merchandise. Created interactive training modules that used video, animations, and original illustrations. Incorporated instructional design methodologies, technologies, and learning principles to capture data from user input and objective training. Responsible for maintaining projects within budget through cost research and recommendations.