As part of the Education team, I help young people ages 6-12 build their skills and knowledge in STEAM (Science, Technology, Electronics, Art and Math). I faciliate hands-on workshops in areas such as: electonics, 3D printing and laser cutting. Additionally, I work with schools, not-for-profits and other organizations to conduct educational STEAM programs in the local neighbourhoods and wider GTA.

- Planning, coordination and execution of programs and other deliverables - Preparation of final and cost reports required by management, funders andsponsors. - Data entry on operational platforms, including but not limited to Slack, Discord, LACRM, Wild Apricot, GSuite, and ClickUp - Planning and organization of IO’s administrative systems (e.g. GDrive, projectmanagement software). - Management of IO’s membership system and processes.

- Collaborate with producers and clients to define user stories- Create unique testing plans for each project- Schedule testing windows throughout production- Perform quality assurance and beta tests on a variety of interactive products including games, websites and apps- Isolate, describe and communicate bugs.issues to relevant team members- Participate in project planning and estimating- Ensure AODA (Accessibility for Ontarians with Disabilities Act) compliance for projects- Maintain accurate and up-to-date “device lab” to conduct cross-platform testing- Communicates with internal and external stakeholders to ensure project success

- Project coordination - ensuring that the team is accountable for achieving objectives in the digital plan - Conducted market research on digital products and companies - Contributed writing and copy-editing skills to successful grants and funding applications for digital media projects- Researched and compiled competitive analyses to inform digital content strategy for documentary, web and mixed media projects- Performed quality assurance and beta tests on digital products (AODA) - Maintained accurate and up-to-date document version databases for projects - Communicated with internal and external stakeholders to ensure project success - Sourced and secured external vendors and service providers

- Developed educational content in robotics and STEAM (Science, Technology, Engineering, Arts, Math) for children age 5 and up- Facilitated live educational demonstrations with children and adults - Organized, facilitated and conducted user play-tests with children aged 5-12 - Provided front line sales and customer service duties digitally and in person- Assisted with product and business development initiatives - Maintained product inventory records and quality control checks- Acted as brand ambassador at conferences and events across North America

- Facilitated adoption of Agile methodologies- Communicated with internal and external stakeholders- Performed quality assurance and beta testing on products- Tracked project progress to ensure proper coordination of resources andadherence to deadlines

- Greeted visitors entering exhibition space- Demonstrated and engaged visitors with exhibits- Guided and facilitated educational tours for children grades 1 to 8 around the exhibition - Ensured safety of all visitors and exhibits at all times

Co-developed and created written and video educational contentFacilitated educational demo at inaugural Google Geek Street Fair STEM eventPerformed quality assurance and beta testing on productsAssembled product kits for shippingAssisted with product and business development initiatives

Assist in coordinating and running of programs and conferences in the Film & Media Dept.Plan and schedule staff and material resources on tight deadlinesCorrespond with staff, artists and participants to ensure all needs and requirements are metCreate and maintain information and document databases for all programs and initiatives

Assisted in coordinating and running of programs and conferences in the Film & Media Dept.Planned and scheduled staff and material resources on tight deadlinesCorresponded with staff, artists and participants to ensure all needs and requirements are metCreated and maintained information and document databases for all programs and initiatives

Conducted in-person ticket sales using the Ticketmaster computer systemInformed customers of current promotions. Balanced and accounted for cash and credit card receipts from sales transactionsOrganized and distributed “will-call” tickets

Compiled and edited performance footage into the season reelShot and edited new video footage for Sony Centre promotionsCreated, organized and distributed all signage materials Ensured implementation of the video and digital signage scheduleTroubleshot any problems that arise, often on a tight timelineKept an organized database of all current and past files, footage and drafts

Wrote and distributed internal and external business communications. Created and implemented an electronic information management system for the office. Assisted in promotion, organization and running of project and company-wide staff meetings. Supported the creation and implementation of a staff appreciation program.

Greeted customers and directed them around the store. Informed customers of current promotions. Assisted customers with in-store computer kiosks for searches and ordering products. Conducted customer service over the phone and in person.