Katelyn Campbell Email & Phone Number

Mclean, Virginia, United States

Enterprise Platform Technology (EPTech)

Gaithersburg, Maryland, United States

Worked cross-functionally to support the North American Talent Acquisition function with project management and data analysis. Identified, developed, and managed Talent Acquisition related projects in response to internal and external diagnostics, inquiries, and requests. Ensured accurate and high-quality data was collected and maintained to enable production of relevant reporting. • Oversaw and drove the progression of multiple projects simultaneously through the various stages of the… Show more Worked cross-functionally to support the North American Talent Acquisition function with project management and data analysis. Identified, developed, and managed Talent Acquisition related projects in response to internal and external diagnostics, inquiries, and requests. Ensured accurate and high-quality data was collected and maintained to enable production of relevant reporting. • Oversaw and drove the progression of multiple projects simultaneously through the various stages of the project lifecycle. Maintained a high level of stakeholder engagement by continuously delivering projects within planned timeframes or providing updated timelines when there were delays. • Collected and analyzed data to identify areas of opportunity as well as to recommend possible solutions for the North America Talent Acquisition function, around topics including employee engagement, organizational effectiveness, and talent and development. Influenced leadership through storytelling using data points and findings. • Devised change management strategies, including developing roadmaps and internal and external communications plans as well as designing and facilitating necessary trainings. • Promoted successful collaboration with stakeholders whether in-person, virtually or in an online/hybrid work setting. Show less

Gaithersburg, Maryland, United States

Supported and delivered innovative interventions to build digital, data and learning agility capability at an enterprise level. Accountable for organizing, planning, and executing a range of highly engaging, multi-media capability building and learning solutions. Facilitated peer-to-peer learning sessions and community building events.• Built four sets of learning curriculum, including end-to-end project management - from curating, editing, and reviewing content and liaising with… Show more Supported and delivered innovative interventions to build digital, data and learning agility capability at an enterprise level. Accountable for organizing, planning, and executing a range of highly engaging, multi-media capability building and learning solutions. Facilitated peer-to-peer learning sessions and community building events.• Built four sets of learning curriculum, including end-to-end project management - from curating, editing, and reviewing content and liaising with internal and external stakeholders to translating and publishing the content into a learning management system and devising communication plans to formally launch the programs.• Acted as a community manager for the Digital/ AI Champions Network. Ensured over-arching goal of cross-boundary knowledge sharing was achieved through thoughtful and intentional planning, preparation and follow up for each monthly session.• Supported champions to utilize global resources by providing interventions based on needs analysis, including the creation of conversation guides, champion toolkits, and the refreshing of SharePoint pages.• Collated infographics, customer testimonials and usage metrics on a monthly/quarterly basis. Experimented with an updated method for presenting metrics and achievements that showcased project work while also sense checking current processes/ways of working.• Practiced consultancy skills by supporting the response to service advisory requests from stakeholders. Show less

Birmingham, Alabama, United States

Served as a volunteer assessor for Jefferson County (i.e., a civil service municipalities in a large metropolitan area of Alabama) from June 27 - July 8, 2022 (i.e., approximately 36 hours). Duties included evaluating the performance of job candidates on audio-based structured interviews, work samples, and/or other job simulations using behavioral guidelines developed by subject matter experts. Assessment duties were preceded by extensive training in the observation, evaluation, and… Show more Served as a volunteer assessor for Jefferson County (i.e., a civil service municipalities in a large metropolitan area of Alabama) from June 27 - July 8, 2022 (i.e., approximately 36 hours). Duties included evaluating the performance of job candidates on audio-based structured interviews, work samples, and/or other job simulations using behavioral guidelines developed by subject matter experts. Assessment duties were preceded by extensive training in the observation, evaluation, and documentation of behavior, as well as psychometrics, history of assessment, and best practices in testing and assessment. Show less

Washington D.C. Metro Area

Promoted by regional nonprofit travel and tourism agency to direct the full lifecycle of inside and outside group destination sales. Develop trade show, conference, and convention accounts via cultivation of relationships with corporate and independent meeting planners, travel agents, trade associations, and private clients. Respond to cold and warm leads. Manage and perform events ideation, lead generation, cold calling, account management, sales presentations, and introductions to hospitality… Show more Promoted by regional nonprofit travel and tourism agency to direct the full lifecycle of inside and outside group destination sales. Develop trade show, conference, and convention accounts via cultivation of relationships with corporate and independent meeting planners, travel agents, trade associations, and private clients. Respond to cold and warm leads. Manage and perform events ideation, lead generation, cold calling, account management, sales presentations, and introductions to hospitality venues and properties.• Delivered top-tier sales performance as first Convention Sales Manager, meeting and exceeding targets. Developed a highly productive clientele of corporate clients and association meeting planners across the Northeast United States.• Supported client engagement via leadership on customer sentiment surveys used to evolve COVID-19 pandemic strategy. Championed survey design, data collection, and dissemination to C-suite stakeholders. • Appointed by leadership to corporate DEI (Diversity, Equity & Inclusion) Task Force. Directed internal study on workforce impact, collected and synthesized data analytics, and presented results to C-suite.• Successfully navigated book of business through COVID-19 crisis. Mitigated impact to revenue performance by conceptualizing and executing a series of virtual client engagements that boosted brand engagement.. Show less

Washington D.C. Metro Area

Managed the full scope of inside B2B sales. Developed client accounts within fast-paced, high-volume call center operation, with responsibility for warm lead qualification and development, consultative and suggestive selling, customer relationship development, and post-sale support. Documented and managed account data in CRM.• Consistently surpassed goals for sales productivity and call volume. Accelerated sales via proactive support, disciplined follow-up, and suggestive selling. Named… Show more Managed the full scope of inside B2B sales. Developed client accounts within fast-paced, high-volume call center operation, with responsibility for warm lead qualification and development, consultative and suggestive selling, customer relationship development, and post-sale support. Documented and managed account data in CRM.• Consistently surpassed goals for sales productivity and call volume. Accelerated sales via proactive support, disciplined follow-up, and suggestive selling. Named Employee of the Quarter.• Strengthened brand awareness via tourism industry trade conferences and sales missions. As lead, developed itineraries, trained staff representatives, and managed presence at shows.• Onboarded and trained newly hired Sales Managers on operating best practices. Show less

Embassy Suites At The Chevy Chase Pavilion

Supported success of business-focused hotel and events venue via promotion of meeting and convention business through social, military, educational, religious, and fraternal (SMERF) groups, associations, corporate clients, and pharmaceutical firms. Drove strategic sales and marketing planning, pipeline generation, proposal development, and relationship management. Leveraged contacts with meeting planners to plan and execute high-profile events. Coached and mentored a Meetings… Show more Supported success of business-focused hotel and events venue via promotion of meeting and convention business through social, military, educational, religious, and fraternal (SMERF) groups, associations, corporate clients, and pharmaceutical firms. Drove strategic sales and marketing planning, pipeline generation, proposal development, and relationship management. Leveraged contacts with meeting planners to plan and execute high-profile events. Coached and mentored a Meetings Coordinator.• Leveraged consultative approach to meet and exceeded targets for revenue performance.• Served as Interim Catering Manager. Project managed the planning, staffing, and service delivery of banquets, parties, and other social events. Show less

Four Seasons Resort Orlando At Walt Disney World® Resort

Directed all aspects of catering for internal meetings and events with luxury tourism-focused venue. Sold meetings and events to external clients. Negotiated agreements, ensured adherence to corporate standards, and partnered with Disney on character “Meet and Greet” interactive experiences.

Disney'S Contemporary Resort

Promoted to manage client requests and inquiries on behalf of Convention Services Managers in areas of food and beverage, function space, audio-visual setups, and venues. Served as partner to affiliate groups and local social businesses, performed sales, and managed logistics and orders.

Disney'S All Star Resorts

Disney'S Port Orleans Riverside Resort

Master Of Professional Studies - Mps, Applied Industrial And Organizational Psychology

Bachelor Of Business Administration, Hospitality And Tourism Management