Ka Moua Email & Phone Number

Menominee Falls, Wisconsin, United States

· Acting as point of contact for team members on a day-to-day basis to assist with questions while following all policies and procedures.· Providing exceptional attention to details and maintaining accuracy when reviewing team members' daily work.· Resolving customer inquiries effectively while staying within service level and meeting all metrics.

Bloomington, Minnesota, United States

· Answering incoming calls from clients to provide answers on testing policy and procedures.· Assisted clients with scheduling or rescheduling appointments and locating test sites availability.· Interacting with clients regarding website login and registration issues.

Warren, Michigan, United States

· Effectively assist customer inquiries by responding to emails or live chat while demonstrating a professional and courteous manner.· Processing incoming mail from customers and responding correctly to inquiries and request on accounts.· Processing letters by scanning, emailing or faxing to the appropriate team as needed.

Answer incoming calls from prospective customers to explain services and products offered.* Record and verify names, addresses, purchases and reactions of prospective customers. Enter orders into computer.* Evaluate, analyze, document, and report quality and program performance through monitoring customer interactions.

Business Administration And Management, General

Medical/Clinical Assistant

High School Diploma