Software Engineer
CurrentServe as production analyst using IBM Informix, SQL and Power BI for service acquirers across the globe i.e, North America, MENA and Asia.Perform regular or abrupt testing as part of QA for commonly used apps and crucial parts of the products to find existing problems/glitches, analyze and suggest resolution to improve their performance and mitigate functional impacts. Collaborate with various levels of the organization to uphold the integrity of service delivery while ensuring compliance with PCI, mandates of card networks including VISA, MasterCard, Discover and ISO-8583 standards. Gather requirements and perform configurations based on use-cases through collaborative discussions with new clients.Participated in a zero-defect migration activity for an auth host client, completing the task within an unprecedented five business days. Analyzed incoming transactions and presented findings to senior executives.Implemented ACH, Push and 3DS secure transaction setups for more than 11 clients in production and implementation phase through OTRS and JIRAs.
