• Source, Screen, and Hire new caregivers to fulfil open shifts and future needs of our clients.• Weekly ran orientation classes to teach the new caregivers about the company as well as many other details.• Payroll ran weekly for all caregivers through paper timecards. • Create job postings that focus on our current hiring needs.• Travel to see and complete paperwork and schedules with new clients that are being on boarded to the agency. • Work with CICOA (a company that refers clients to companies) to better relationships and to help gain more client referrals / obtain more business.• Strong organizational, detail orientated skills required to ensure quality and consistency with client and caregivers orientations, and schedules. • Communication daily with each client and caregiver regarding schedules, schedules changes, updates, and any other details that pertain to the client and caregivers. • Create schedules in our computer system called Soneto where we can edit, modify, and change schedules. We are responsible for creating schedules each month and mailing them to our clients and making sure our caregivers are aware of any changes if the schedule is reoccurring.• In Soneto, Program Managers also create caregiver and client profiles by data entry. We also put in the amount of hours the state approves them for quality assurance so that we know if we are over or under using their hours for the week / month.• Knowledge of Medicaid processes as well as different medical terminology.• On-call rotation; week on / week off which provides 24/7 help for any caregiver or client that may need it.

• Sources applicants via submitted applications, specific Maxim job postings, career builder, and walk-in applicants to fill needs and requirements.• Schedules most candidates via a phone call and then screens candidates through an extensive interview and on-boarding process including skills, availability, location, and other standard on-boarding questions. • Calls and confirms interview times before each interview day.• Collaborates with the clinical team for screened applicants to clear candidates on the clinical side.• Inputs HR data into infomax for applicants we are moving forward with in the hiring process such as: personal information, professional licenses and sends letters out to all applicants we are not moving forward with.• Calls all employment verification to verify employment; monitors and calls / faxes back if not returned.• Runs preliminary background checks on all candidates as well as creates files and checklists. Runs state wide with licensed backgrounds. Monitors to make sure backgrounds come back clear.• Brings candidates back into the office after their backgrounds come back clear to go over in-services, conditional offer letters, wage offer letters, as well as completion of their I-9.• Monitors and regulates completion of all in-services and credentials needed before orientation. Once completed, confirms candidates for a one day orientation as well as potential targeted clients.• Collects and tracks all on-boarding requirements and needs before becoming active for each candidate going through the process.• Sends weekly updates to recruiters for the status of each applicant to identify orientation target dates, potential targeted patients, etc. • Assists in helping clinicians keep track of delinquent Patient Specific Orientation sheets. Tracks via excel sheet.• Creates more efficient processes, forms, and trackers in excel to better assist co-workers and office efficiency.

Apart of the Allegis Group -My postion includes but is not limited to:• Works mainly in PeopleSoft (HR, Oasis, and Financials), RWS (Recruiter Work Space), Time and Expense, Time Central, Fieldglass, etc.• Runs payroll for Account Managers: Sean Lowe, Andy Tschida, Justin Cortez, and Ty Cobb for a total of 155+ contractors weekly. On occasions runs payroll for 300+ contractors when running with my own payroll as well as my co-workers payroll. Processes different pay for shifts, holidays, vacation time, etc for each client.• Assists in the administration role which includes the front desk, answering and distributing phone calls, as well as walk ins, interviews, etc.• Runs I-9s, Drug Test, and Background checks for potential contracts.• Goes over paperwork and questions with contractors when they are offered the job.• Keeps up on compliance and audits as they are given daily for certain tasks to ensure I am compliant as well as my teammates.• Works on spontaneous projects and tasks given.• Handles and maintains Express Scripts contractor compliance.• Compiles and submits pre-employment paperwork to specific clients like: Express Scripts, GM, Cummins, etc.• Enters starts into the system from start to finish.• Process contractor finishes into the system.

Apart of the Allegis Group -• Assists: Joe, Director of National Accounts – Chris, Regional Director – Ryan, Regional Director.• Runs daily reports such as Spread per Contractor, Office Spread, Starts-Finishes, Account Manager Activity, Account Manager Variance, Pipeline reports. Working in Excel, Power Point, and Word.• Works with Fieldglass and Wand for job and requirement postings to meet certain deadlines.• Works with Account Managers and Recruiters in all regions to ensure submission to job and requirement postings.• Monthly keeps track and finishes expense reports.• Works on spontaneous projects, reports, and needs for each Director.• Keeps track and updates aligned Account Managers and Recruiters for each Director.• Assists with Payroll and time sheet approvals.• Books travel, hotel, and car requests.

• Works with ADP and excel daily to schedule appointments for customers.• Built and developed the start of the Business Development Center with immediate manager.• Answers ten phone lines to the service department as well as customer relations department.• Extensive daily appointment reminder, missed appointments, declined work, customer satisfaction, new to service, and complimentary service calling. Handles and resolves customer questions and concerns via follow up calls.• Schedules all technicians for schooling with hotel reservations, rental cars, and travel expenses. • Assists in managing the consistency and proficiency of the Assistant Service Managers.• Building and developing better quality processes and procedures for the service department.• Responsible for generating ideas to develop business by making flyers, posters, and service specials.

• Works with ADP as well as Statnet in managing electronic employee files.• Filed for the entire HR department in all 800+ employee files in active, medical, and terminated files. As well as filed for their EEO's, I-9's, and Garnishment binders.• Answers all HR phone calls accordingly and either transferred the calls to the correct person or answered their HR questions such as VOE's, and employee questions/concerns.• Entered in new employee data into ADP to upload new employees into the system: Statnet/updated employee files both electronically and hard copy files including performance reviews, disciplinary reports, training, updated information such as driver’s license, etc.• Audited all files and made new files for all employees. Made sure everything was up to date.• Made/Updated all employee badges and ordered/managed all business cards.• Scheduled and maintained appointments for employees to have medical examinations done if applicable to their job such as: Tuberculosis, Chest X-Rays, etc.