Orchestrated the development, launch, and improvements of YouParcel's TMS product, ExperShip, directly leading to $1.8M annual revenue in its second year.Achieved an 8% reduction in logistics operations costs through the establishment of strategic vendor partnerships and skillful market engagement and negotiations with service providers.Saved $65,000 in operational costs by leading an automation initiative for import customs clearance operations, integrating APIs between the broker and YouParcel TMS, significantly streamlining efficiency.Boosted user satisfaction by 35% and increased customer retention by 20% by integrating a customer feedback loop into the product development process for targeted enhancements.Expedited delivery transit time by 1.4 days annually via implementing advanced route optimization for the US warehouse networks by recommending more efficient routes to customers.Drove a 25% increase in export revenue by forging strategic partnerships with key local enterprises in target countries, significantly expanding our market foothold.Developed and implemented a self-service customer onboarding process, streamlining product introduction and usage guidance, resulting in a 15% reduction in onboarding time and without in need of customer support.

Enhanced home page interaction 8% for the first visitors by doing A/B testing to homepage and moving the price calculator of online product to landing page.Developed and implemented a self-service customer onboarding process, streamlining product introduction and usage guidance, resulting in a 15% reduction in onboarding time without the need of customer support.

•Developed dynamic dashboards for the sales team, boosting sales revenue by 15% through actionable insights and data-driven analysis, enhancing strategic decision-making.•Achieved a 10% increase in new customer acquisition and a 12% reduction in overall acquisition costs through a targeted analysis of customer acquisition costs by country, guiding strategic resource reallocation.•Leveraged advanced data analytics to inform strategic decisions, contributing to a 20% increase in customer satisfaction in provided service selection by eliminating unused services.

• Collected data for a survey about usage percentage of the internet by workers in their daily life, for one of the biggest conglomerates in Turkey, transmitted this data to report and presentation via Excel team hold out a presentation afterward.• Helped the digital team for a website design project for a bank in their new online banking website by finding website bugs, giving feedback to the customer, communicate with the third-party programming team; our team finished the design and check of the main page, user login page and test of the links in the website according to the instructions.• Started market research about the passenger density, capacity, usage of airports in Europe for an airline company to initiate new flight routes to Europe; provide data for the final report and arrange a summary for the manager in the decision making.

• Controlled the night shift data of the production lines of beverages for failures and uncontrolled stoppages to see the efficiency of the line and errors if caused by a human factor or a mechanical failure, then report it to the production engineer.• Assigned to a project for the arrangement of lubricant storage organize the lubricants and the documentation of each lubricant material safety papers according to 5S and Lean Six Sigma quality standards which is used the same way I arrange afterward.• Worked with the only plastic bottle preform production team of Coca-Cola in Turkey to calculate the order sizes and loading capacity of the trucks and the plastic preforms to the other factories in Turkey.

• Learned to use the lathe, milling, drilling machines, sandpaper and etc. in the workshop area which used for the detailed production of the components and spare parts used on the planes.• Organized the items that need to be repaired, purchased and sold of the spare parts for the planes and cataloged the documents of these items and send it to the relevant department.• Provided the work order forms for the components and other interior equipment or surface materials that we used or going to use on the plane.