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As the Program Manager of software development (including mobile applications, WEB portal, embedded), Security and System Integrations within the 'National Vehicle Identification System' project, I oversee the successful execution of these critical components in a multi-billion-dollar nationwide initiative. This project involves the implementation of advanced technology across millions of vehicles and 13,000 fuel stations. I lead cross-functional teams to ensure alignment with technical and operational objectives, while driving innovation through modern technology solutions

Hong Kong Sar

- Spearheaded a multi-million-dollar public transportation initiative aimed at modernizing and streamlining the city's transit experience. Managed end-to-end implementation and integration of cutting-edge technologies, ensuring enhanced commuter convenience and system efficiency.- Led a team of 80 internal and external stakeholders, including institutions like Ingenico, VeriFone, LIT Transit, Ridango, AMCO, DTSIS, Dahua.- Oversaw the design, development, and deployment of a comprehensive public transportation system. Components: Mobile apps (IOS,Android), ticket office machines, validator, driver console, passenger information screen, web portal, customer portal, on-board unit, handheld & inspection device, infotainment screen, public transportation vehicles, virtual machine, NFC, QR code, account base system etc.- Regularly liaised with city officials, technology vendors, transportation department heads, and the general public to gather feedback, address concerns, and ensure the system met the city's overarching objectives.Developed project management roadmap to define project objectives, timelines and milestones.- Instituted rigorous QA processes, resulting in a 98% first-time pass rate for all system components. Ensured all technologies were compliant with global standards and local regulations.- Directed training sessions for over 500 transportation staff, ensuring smooth adaptation to the new systems. Additionally, organized public outreach and education campaigns to familiarize commuters with the upgraded system.- Post-deployment, initiated a feedback loop capturing user experiences and system performance metrics, leading to periodic updates and refinements based on real-world data.

Managed the full project lifecycle for a diverse portfolio of software (including embedded systems) andhardware projects (in-house & subcontractors), from initial concept and requirements gathering to design,testing, and product release.- Coordinated a team of internal and external stakeholders, including institutions like Ingenico, VeriFone, Bulgarian Railway Company (BDZ),Digital Africa Telecom, Axis Bank-AGS, Trapeze Sotra,Dahua.- Crafted a comprehensive architectural blueprint, harmonizing the integration of ticketing platforms,automated fare collection gates, validators, and other hardware components with backend softwaresystems.- Guided the development, testing, and deployment of mobile applications, web portals, and backendsystems to facilitate real-time data access, ticket purchases, and user account management.Design,execute, integrate, interface, and commission AFC systems for final delivery.- Resolved diverse range of technical/commercial issues across multiple systems and applications forcustomers and end-users across various time zones.

Istanbul, Turkey

- Design, Execution, Integration, Interface, Installation, Testing & Commissioning to final delivery of AFC system - Supported the development and rollout of mobile applications, web portals, and backend systems, conducting routine tests to identify and rectify glitches.• Project Monitoring and Reporting to managers on daily basis- Utilized basic analytics tools to gather system performance data, contributing to optimization initiatives.- Responsible for AFC system tests: FAT, IVR, PAT and SAT. - Prepare Training Plan and Training documents.- Implementing maintenance schedules and carrying out periodic checks to ensure performance of AFC system and maintaining requisite documents for the same.

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