Kaara Coffman Email and Phone Number

• Pt. Intake & Registration; Schedule appts. in EMR, prepare schedule for the daily huddle, & reminder calls. Enter applications & statistics regarding pt. information into Tracker. Maintain schedule. File applications and other documents to be scanned into EMR. Screen individuals for program eligibility & inform patients about available HCA services. Monitor schedule & clinic flow, while maintaining pt. access to services. Communicate with Clinic Mgr or triage RN regarding walk-ins & urgent calls. Complete reminder calls daily. Collect patient fees and maintain accurate collection records into Excel Tracker. Reconcile collections & prepare reports on a daily basis.• Phone mgmt. & other office duties; Answer phones, take phone & fax messages & direct appropriately, documenting in EMR & Excel as needed for statistical & reporting purposes. Complete typing, copying & faxing jobs as needed. Participate in ongoing clinic efforts & training in care coordination, communication, patient support & quality improvement. Assist w/ general cleaning/tidying tasks in lobby area. Perform clinic opening/closing tasks.• Main point of contact for volunteers & volunteer providers. Interview new clinic, office, and interpreter volunteers and give tour of facility. Maintain & update volunteer paperwork. Schedule office, clinic, & Provider volunteers according to clinic need & volunteer availability. Coordinate with appropriate staff for further training. Write recommendation letters & letters certifying hours volunteered as requested. Maintain EMR scheduler (Schapptbook) & Volunteer Provider Calendar. Communicate & coordinate with clinic staff. Certify volunteer provider hours as requested. • Assist & coordinate IT functions for equipment, internet, phones, software, EMR, email, etc.• Update forms & paperwork. Create & post signs/notices to improve pt. communication & education.

Primary contact for all of in store and online customers. Process online orders (including Amazon and EBay), verify various forms of payment, respond to inquiries by email, fax, and phone as well as sales. Assist with corrections & updates to the websites. Much of some of the other tasks I am assigned would be better categorized under the role of an Administrative Assistant. Assist with troubleshooting on website and with customer's equipment when possible and set up/book parties and any other reservations for the park. Managed inventory, incoming and outgoing.

Receptionist, phone/fax/mail/copy duties, Advanced filing, general office display maintenance, scheduling, billing, & courthouse deliveries.

Intake of conference calls, selecting appropriate conference to place customer, assisting with any questions and various troubleshooting options, and using of various computer programs including Microsoft Excel as well as company specific programs.

Intake of customer calls, assisted with troubleshooting of equipment and services, took over the phone payments, scheduled appointments, and made changes to accounts as necessary.

Measured customers for proper tux fit, assisted with choices of tuxedos, input appropriate measurement data and ordering information into computer system, sales and rentals of tuxedos, basic upkeep of store, answered phones, set up appointments, ran register, and opening/closing of store.

As a Certified Nurses Assistant my duties included attending to patient’s needs, measuring intake and output, repositioning, oral care, peri care, vital signs, skin care, answering call lights, obtaining specimens as directed by the team leader (RN), and all other duties that encompass a CNA.As Unit Secretary my duties were to enter Physician’s Orders as written into the computer, answer and manage the nurses station’s telephone calls/faxes, keep the desk area orderly and clean, stock and reorder office items, answer and manage the call light system, admit and discharge patients into the computer system, keep the filing systems in order, assist with scheduling, type up various documents as specified by my supervisor, corresponding between other departments, and various other duties.As the Acute Rehab Unit’s Program Assistant I entered data from admits and discharges into Promos, kept track of ARU activity concerning patients, transmitted discharged patient data to the Medicare website, updated forms, kept meeting minutes, organized events for the floor, assisted with consults and issues when the Acute Rehab Director was absent, and many other duties and activities assigned to me by my supervisor.