Kaashvi S. Email & Phone Number

North Parramatta, Nsw, Au

Sydney, New South Wales, Australia

* Evaluate financial performance and KPI’s by comparing and analyzing actual results with budget and forecasts and recommend actions for optimization.* Assisting administrative manager in preparing, formatting, updating and reconciling monthly/weekly reports for the business units using EXCEL and POWER BI.* Build and maintain business dashboards to track key performance indicators and provide actionable insights to various stakeholders across the organization using Power BI.* Carry out internal and external investigations to ensure accurate financial reporting and decision support.* Enable compliance with all statutory reporting requirements.

Parramatta, New South Wales, Australia

*Provided high quality generalist service as the first point of contact for Service NSW contact centre customers.* Received inbound calls, obtained necessary information and utilised generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.* Undertook administrative work as required to support the provision of high quality service delivery.

Ottawa, Ontario, Canada

• Assist in preparing and filing tax returns, ensuring on-time submission of of federal filings.• Perform routine checks to validate tax data integrity, reducing errors by at least 80%. • Use data visualization tools to present insights to the finance team, improving decision-making efficiency by 20%.• Create monthly tax data reports, ensuring reports are distributed to stakeholders within two business days of month-end close.

Ottawa, Ontario, Canada

*Received and reviewed insurance claims.*Responded to claims enquiries.* Liaised with multiple stakeholders as the claim progressed.*Maintained claims notes and files.*Assessed and discussed decisions with stakeholders to reach satisfactory outcomes.

Saint John, New Brunswick, Canada

• Deliver outstanding inbound advice and sales support to moderately to highly complex transactions related to financial products and services • Act as an advice process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.• Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice.• Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues.

Montreal, Quebec, Canada

* Collect payments on past due accounts.​* Call customers using telephone.​* Inform clients of overdue accounts and amount currently owed.​* Send statements of delinquencies to credit bureau and customers.​* Attempt to collect payments.​* Locate customers using information, background checks, loan documents and other paperwork or databases.

Bootcamp, Data Analysis

Professional Development Certificate, Data Analytics For Business

Graduate Diploma In Business Administration, Business Administration And Management, General

Bachelor Of Commerce, Business/Commerce, General