Katherine H. Email & Phone Number

Vancouver, British Columbia, Canada

- Understands and maintains the life cycle of a mortgage portfolio with emphasize in insurance, property tax and legal documents.- Ability to collect and analyze insurance and property tax documents to meet business requirements in a timely manner- Ability to provide prompt conflict resolution by identifying insurance deficiencies and escalating it to the.

- Provide main managerial support for front line staff by providing advice and solution to day-to-day branch activities and large range of customer service transactions- Ability to resolve fraud and payment concerns in a timely manner with prompt follow-up with clients- Skilled in developing and implementing onboarding training for new hires to help.

- Proactively demonstrates lobby leadership in customer lounge, help and advice area of the branch with the goal to deliver legendary customer experience and create positive impressions by engaging customers in a range of sales and service conversations- Identify sales and advice opportunities and refer customers to the appropriate team members and.

- Proactively engage with customers in all areas of banking in order to deliver the most accurate and helpful financial advice through full product and service knowledge- Assisted customers in a broad spectrum of financial transactions whilst able to drive sales, retain business and assure excellent customer experience- Successful in forming memorable.

The BC & Yukon Branch of the Kidney Foundation is committed to improving the lives of persons living with kidney disease in BC as well as raising awareness about kidney health, disease and organ donation registration. The goal of my summer internship is to contribute in the internal and external tasks of producing outreach booths across the Lower Mainland.

Project HANDS is a Canadian-based, non-profit organization and are currently working among the indigenous Maya in the rural regions of Guatemala. My position within this company is the Events and Marketing Director. Along with my colleges, we had been able to articulate a thorough fundraising plan, which was successful in raising an outstanding amount of.