Khalid Abdulle Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

• Enter renewal and new business applications into the database within the required turnaround times.• Run statistical reports for Underwriting Managers, including new business and renewal applications processed.• Updates to Database regarding Pas/Broker requests, as well as updates to Corporate Contacts.• Maintains liaison with IS Department on new or revised programs.• Maintains procedure manual.• Provided backup for training new Data entry Clerks.

Ottawa, Canada Area

• Responsible for Imaging daily correspondence and documents produced in the Underwriting and Claims Department.• Liaising with staffing to ensure proper completing of forms for Indexing.• Preparing, scanning, indexing and performing quality assurance on all documents for the Imaging process. Labeling files according to retention and disposal schedules.

Ottawa, Canada Area

Costco.com US Member account holders support.

Ottawa, Canada Area

• Processing orders and inquiries received from various sources, including those from health care agencies such as LHIN, long-term care facilities, and individual clients or caregivers. • Respond to customer inquiries and escalate where necessary.• Update customer profiles, including change of billing requirements.• Arrange for delivery and pickup of medical supplies and equipment.• Outbound and inbound communication to external clients and internal departments for service delivery.• Handled more complex order management, including product recommendations, medication orders, and troubleshooting.

Ottawa, Canada Area

• Providing excellent customer service to Patients, Physicians, and other healthcare professionals.• General office duties including populating and maintaining electronic and paper files, answering phone calls, sending faxes and receiving mail.• Booking appointments, follow-ups into the calendar and maintaining a well-organized and updated calendar.• Ordering of all stocks once a week. Ensuring office/store is well stocked at all times.• Ensuring follow-ups with Clients are completed in a timely manner.• Responsible for maintaining a record of all Clients by entering their info in the Company Log/Summary Spreadsheet. Tracking outstanding Receivables with AR and follow-up when needed. Ensuring all overdue payments/outstanding balances is followed up in a timely manner.• Ensuring that all OW/ODSP/NIHB/ other government facilities’ approvals are completed in a timely manner. Ensuring that all OW/ODSP/NIHB/other facilities’ cheques are received and deposited in a timely manner. Ensuring the ADP form is filled out completely and prorated to MOH in a timely manner. Generating all Client (CPAP and oxygen) and ADP invoices using the current invoicing program. Processing Invoices in QuickBooks.• Obtain and provide insurance details to Clients as needed. Generating quotes for all Clients upon initial CPAP set up.

Ottawa, Ontario, Canada

• General office duties including populating and maintaining electronic and paper files, sending faxes and receiving mail.• Resolving customer inquiries in person, via telephone, and by email. • Utilizing Neopost mailing systems to prepare outgoing mail. • Aiding clients with completion of forms.• Using sound information management practices in regards to file retention.• Generating Outbreak Notification reports.• Record retention and information management of confidential and sensitive files.• Preparing requisition documents for computer entry by compiling and scanning; establishing entry priorities.• Processing documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures.• Maintaining Patients and Client confidence and protecting operations by keeping information confidential.• Searching information as requested by Technologists.

Ottawa, Ontario, Canada

• Promoted Sears Financial Products and services, acquired active customer email addresses and asked customers to complete the on-line CLI survey.• Maintained the Customer Service Desk according to the CSD maintenance and housekeeping standards and prepared merchandises for the return to the appropriate area.• Provided excellent customer service at point-of-sale by processing transactions quickly and accurately.

Ottawa, Ontario

• Receiving and processing mail and preparing received documentation for scanning.• Processing applicant documentation for scanning.• Ensuring that all documents have no errors in filenames, submissions, etc.• Liaising with the Document Coordinator when documents are missing.• Advise the Document Coordinator to communicate with the applicant.• Ensuring accurate reports are submitted weekly to the Document Coordinators.• Filing documents in accordance with best business practices. • Maintaining data and document integrity.• Ensuring the security of all documents.

Ottawa

• Obtained consents for new admissions.• Booked and prepared documents for Residents going out for appointments.• Prepared paper work for transfer out. Prepared and processed lab request list, faxing and filling.• Picked up mail and distributed accordingly.

Otawa, Ontario

• Verified documents in file to confirm that critical information is identical on each document/form such the Service Number. • Sorted, reviewed, prepared and indexed documents and forms for scanning purposes.• Entered data and maintained a log sheet of completed scanned files and blocks of files to ensure accuracy and efficient tracking.• Labeled files according to retention and disposal schedules.• Performed clerical duties such as faxing, photocopying, scanning, and mailing.

Ottawa, Canada Area

• Processed insurance claims on a daily basis; reviewed forms, checked their claim against their insurance policy and processed the payments.• Ensured client’s claims followed and met proper regulations, procedures, and legal requirements.• Completed client claims request with high attention to detail and accuracy. • Printed medical and dental requirements, sorted each one based on type and date.

Ottawa, Canada Area

As a third party Customer Service provider, I was responsible for providing outstanding and exceptional quality support for a wireless customer base for AT&T. Providing accurate information and support in an efficient manner while focusing on being professional and striving to deliver above average service and resolution to the customer. Pro-actively recommending services and features to a customer to improve their service. Call types included; Billing inquiries, Account Changes, Upgrades, Technical Support and Customer Solutions & Sales.

Medical Office Assistant - Diploma

High School/Secondary Diplomas And Certificates