Kalid Abdurahman Email & Phone Number
Who is Kalid Abdurahman? Overview
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Kalid Abdurahman is listed as IT Analyst at Mobile Communications America, a with 1267 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Kalid Abdurahman.
Kalid Abdurahman previously worked as Desktop Support Technician at Gts Technology Solutions and IT Support Engineer at Teksystems. Kalid Abdurahman holds Bachelor'S Degree, Information Technology, 3.5 from University Of North Texas.
Email format at Mobile Communications America
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About Kalid Abdurahman
I am a Desktop Support Technician at GTS Technology Solutions, a leading provider of IT solutions and services. I have a CompTIA A+ ce certification, a Bachelor's degree in Information Technology from University of North Texas, and a Associate's Degree in Information Systems from Dallas College Richland Campus. My core competencies include help desk support, technical support, and network administration. I am passionate about learning new technologies and delivering high-quality solutions to customers. I value teamwork, communication, and innovation, and I can bring diverse perspectives and experiences to the IT support team.
Kalid Abdurahman's current company
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Kalid Abdurahman work experience
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Desktop Support Technician
Current• Diagnosed and troubleshooted tier 2 hardware, software, and LAN/WAN Issues.• Developed and enhanced product security systems, meeting 100% of client requirements.• Collaborate with colleagues and vendors to research, evaluate, and recommend technology products and solutions to improve desktop support services and enhance end-user experience.• Provide on-site and remote support to end-users, resolving technical issues and ensuring user satisfaction.• Adaptable and proficient in learning new concepts quickly and efficiently.• Manage and maintain inventory of hardware and software assets, ensuring accurate record keeping and timely procurement of replacements or upgrades.
It Support Engineer
• Drafted troubleshooting guides for common technical strategies, decreasing average ticket resolution time by 48%• Streamlined desktop infrastructure and support processes, resulting in a 10% increase in user productivity and a 15% decrease in downtime, while maintaining a 95% customer satisfaction rating."• Installed and upgraded internal applications and documentation, reducing installation errors by 12%• Delivered technical support through multi-channel communication, including phone, email, and desktop chat, with a 100% response rate within 24 hours. Proficiently resolved complex technical issues, resulting in a 98% customer satisfaction rating.
It Java/Hybris Developer
Designed and Developed J2EE applications, reusable interfaces, and web service endpoints.Automated unit testing for featured developments.Maintained/documented software functionality.
Colleagues at Mobile Communications America
Other employees you can reach at callmc.com. View company contacts for 1267 employees →
Dayalan Dean Gounder
Colleague at Mobile Communications AmericaDurban, Kwazulu-Natal, South Africa
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Rocky Davis
Colleague at Mobile Communications AmericaGreater Phoenix Area, United States
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Eric Woodward
Colleague at Mobile Communications AmericaTucker, Georgia, United States
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Hebron M.
Colleague at Mobile Communications AmericaCincinnati, Ohio, United States
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Victor Ojeda
Colleague at Mobile Communications AmericaAsheville, North Carolina, United States
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Emma Kirby
Colleague at Mobile Communications AmericaSt. Clair County, Alabama, United States
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Polly Lasson
Colleague at Mobile Communications AmericaRaleigh, North Carolina, United States
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Chuck Mcdivitt
Colleague at Mobile Communications AmericaAlgonac, Michigan, United States
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Mukesh Choudhary
Colleague at Mobile Communications AmericaKarnal, Haryana, India
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Colin Kueny
Colleague at Mobile Communications AmericaUnited States
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Kalid Abdurahman education
Bachelor'S Degree, Information Technology, 3.5
Associate'S Degree, Information Technology, 3.2
Frequently asked questions about Kalid Abdurahman
Quick answers generated from the profile data available on this page.
What company does Kalid Abdurahman work for?
Kalid Abdurahman works for Mobile Communications America.
What is Kalid Abdurahman's role at Mobile Communications America?
Kalid Abdurahman is listed as IT Analyst at Mobile Communications America.
Where is Kalid Abdurahman based?
Kalid Abdurahman is based in Dallas, Texas, United States while working with Mobile Communications America.
What companies has Kalid Abdurahman worked for?
Kalid Abdurahman has worked for Mobile Communications America, Gts Technology Solutions, Teksystems, and Lennox International.
Who are Kalid Abdurahman's colleagues at Mobile Communications America?
Kalid Abdurahman's colleagues at Mobile Communications America include Dayalan Dean Gounder, Rocky Davis, Eric Woodward, Hebron M., and Victor Ojeda.
How can I contact Kalid Abdurahman?
You can use AeroLeads to view verified contact signals for Kalid Abdurahman at Mobile Communications America, including work email, phone, and LinkedIn data when available.
What schools did Kalid Abdurahman attend?
Kalid Abdurahman holds Bachelor'S Degree, Information Technology, 3.5 from University Of North Texas.
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