Chasing outstanding aged debt.Creating exception reports for outstanding debt.Dealing with all credit control queries.Entering and allocating receiptsSending out customer statementsReconciling customer statementsReconciling bulk receiptsCustomer account queriesMaintaining confidentiality of the department and using discretion where necessary.Ensuring that procedures are carried out carefully and accurately to eliminate errors.Providing excellent customer service.Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.Working with all members of staff to maintain and develop the positive progressive culture within the company.Ad hoc tasks as assigned

 Processing of the following on a daily basis :• Sales orders• Invoices• Re-invoicing• Credit notes Resolving:• Invoice queries• E-mail queries / replies• Ad-hoc duties as required• Updating data on I.Q• Ensure that Standard Operating Procedure is complied with at all times

Recruitment process, capturing salaries, leave applications, overtime, circulating employee timesheets, preparing payments requisitions and procurement process.

Court project management, Supervising Pro-Group Court personnel, attending meetings with other stakeholders, Court preparation, court support & counselling.