Kabelo Mathambo Email & Phone Number

Kwazulu-Natal, South Africa

Technical Configuration and Troubleshooting: Proficient in configuring hardware, devices, and software for setting up work printers and resolving technical issues efficiently.Documentation: Diligently document support interactions for future reference, ensuring comprehensive records of troubleshooting processes and solutions.Server Monitoring and Reporting: Monitor and log daily server tasks and reports, ensuring the smooth operation and performance of server systems.Database Support: Assist in the backup and restoration of Microsoft SQL databases, contributing to data integrity and security measures.Team Collaboration: Actively participate in team environments by attending meetings and contributing innovative ideas for issue resolution, fostering a collaborative and problem-solving atmosphere.End-User Support: Provide basic end-user troubleshooting and desktop support, ensuring smooth workflow and user satisfaction within the organization.

Kwazulu-Natal, South Africa

As a Retail Sales Worker, I specialized in providing exceptional customer service and driving sales in a fast-paced retail environment. My responsibilities were:Product Knowledge: Demonstrating comprehensive knowledge of our products, including features, benefits, and pricing, to effectively address customer needs and preferences.Sales Generation: Proactively engaging customers to promote products and meet or exceed sales targets through persuasive communication and effective sales techniques.Inventory Management: Assisting with inventory control by monitoring stock levels, restocking shelves, and ensuring products are properly displayed and organized to maximize visibility and sales opportunities.Cash Handling: Processing transactions accurately and efficiently using cash registers or point-of-sale (POS) systems, handling cash, credit card, or electronic payments, and maintaining a balanced cash drawer.Visual Merchandising: Contributing to the visual appeal of the store by arranging displays, setting up promotional materials, and maintaining cleanliness and orderliness throughout the retail space.Team Collaboration: Collaborating with colleagues to achieve store objectives, such as meeting sales targets, implementing marketing initiatives, and ensuring overall store success through effective teamwork and communication.Problem Solving: Resolving customer complaints or concerns promptly and professionally, finding suitable solutions to ensure customer satisfaction and loyalty.

Kwazulu-Natal, South Africa

- Used regulatory and compliance standards for user interface designs- Performed user experience quality assurance testing to identify andremedy shortcomings- Designed and updated layouts to meet usability and performancerequirements- Liaised between marketing and IT on web development projectsintegrating front-end assets to back-end systems