Kari Bergsagel Email & Phone Number

Indianapolis, In, Us

Assistant Property Manager - Focused on Accounts Receivables.

Indianapolis, In, Us

Communicated with internal and external customers regarding status of invoice payments, prepayment and collection of past due monies. Processed statements, posted payments direct deposits and ACH. Prepared reports and audited Verified credit card payments and updated reconciliation spreadsheets, as well as other accounting duties. Created collections and late fee standards resulting in reduced past due invoices by 98% in less than a year. Worked with internal departments to quickly resolve customer payment issues. Acted as administration support staff, and event coordinator for President and Executives. Managed office supplies and building maintenance within budget. Evaluated costs and researched for current and future office savings. Designed and implemented new company recycling program.

Princeton, New Jersey, Us

Inbound and Outbound Call Center Representative and Benefits Verification Team Member; investigated patients insurance benefits by verifying coverage, and working prior authorizations. Processed patient application to determine eligibility for program. Audited, verified and calculated income from support forms and documents. Effectively communicated detailed information, responded to inquiries from patients and/or healthcare providers via phone and email. Coordinated prescription orders and tracked shipments. Maintained professional friendly demeanor while clarifying complex situations and processes to both internal and external customers. Serviced patient records updated information with detailed notes into specialized database software program.

Cupertino, California, Us

Customer service and sales, Support Specialist - Apple Mobile Certified Technician. Workshop Team Member, Lead workshops and personal training sessions on MAC and iPhone hardware and software. Mentored and trained new employees on Apple processes, culture, technology and career development. NPP Think Pod Leader- Acknowledged by management as a store leader by improving employee engagement in an internal program from 40% to 98% participation. Volunteer Champion; worked with local non profits to coordinate volunteer opportunities for staff to give back to our community.

Helped Skin Crafters develop a digital marketing plan and set goals. Researched Skin Crafters web presence and discovered many inconsistencies on websites with incorrect or old company information. Fixed errors on the web, updated information on websites and platforms, up to and including; Foursquare, Yelp, Bing and Google Business. These efforts worked to help Skin Crafters become easier to contact and reach potential clients. Expanded and updated content online with new images and descriptions of services offered by Skin Crafters. Created social media accounts such as Instagram and proper Facebook business page. Content creator, designed a consistent look and image of Skin Crafters across the web. Helping Skin Crafters develop and maintain their online marketing efforts.

Seattle, Washington, Us

Bachelor Of Arts - Ba, Liberal Arts And Sciences, General Studies And Humanities

Associate, Psychology/Labor Studies