SME with 6+ years of experience in working with collaborating multiple teams & coordinating team size of 20 associates in person and remote mode. Recurring follow-ups with Business Stakeholders and Scientists for frictionless operations & growing daily business KPIs. Interactive calibration sessions & training to new associates for Quality Assurance & SLAs. Worked in data creation, curation, and analytics services to help develop, test, and train the Alexa AI & other Alexa's Beta Projects. Closely worked with internal customers like Machine Learning Science modeling teams of Program managers, Knowledge Engineers & Data Scientist providing the critical data they need to improve Alexa s Automatic Speech Recognition and Natural Language Understanding models and domain features. Worked collaboratively with global Alexa teams (UK, ANZ, EU) to deliver a delightful Alexa experience to end customers.