As an experienced IT Infrastructure and Delivery Lead with over 19 years of expertise, I specialize in driving digital transformation, process automation, and optimizing IT environments to meet stakeholder expectations. My extensive background in managing complex IT projects, particularly in cloud computing and virtualization, allows me to lead initiatives that enhance customer experiences and improve business efficiencies. I have a proven track record in leading cross-functional teams, managing regulatory compliance, and delivering innovative technology solutions tailored to meet the specific needs of global clients.In my most recent role as Delivery Lead-AVP at SCB Global Business Services Pvt. Ltd., I spearheaded large-scale digital transformation projects, including implementing a Cloud Desktop on MS Azure for 4,000+ end users, and virtualizing 13,000 users for a UK-based client. My ability to seamlessly integrate people, processes, and technology has enabled me to deliver impactful business outcomes, such as a 25% annual savings through digital optimization and 8,000+ man-hours saved via desktop analytics. Additionally, my international experience across the UK and Malaysia further strengthens my ability to navigate diverse business environments.I am now seeking senior leadership opportunities where I can leverage my expertise in IT infrastructure management, digital transformation, and cloud-based solutions. My goal is to drive business growth by implementing strategic IT initiatives that not only align with organizational objectives but also ensure operational excellence. Passionate about solving complex technical challenges, I bring a visionary approach to transforming IT services and delivering value across all levels of an organization.