P2P_Assistant Manager

As a Team Leader handling 15 Members across US & Canada AP.  Setting objectives to inline with organization goals and helping teams to understand their individual goals and possible way to accomplishment  Daily work allocations to the team members  Quarterly catch up with team to discuss on their performance to provide constrictive feedback on their positive and on improvement area  As in when 1-1 will be conducted with resources, seamless of requirement and to manage process and people conflict  Massive contribution in an remediation plan to bring up an process from red to Green within 6 months  Co-ordination between different tower managers as SPOC such as incentive & OT files to provide to top Management  Providing numbers for KPI, Error Logs and RCA to stakeholders  Provided key inputs to build access database to register invoices and track the flow of the invoices.Under my Leadership have knowledge transferred F&A – APAC AP (Hong Kong, Singapore, Australia, Thailand & Brunei from HANGZHOU-China to SSHCL and stabilized the process within short span of time than expected.Coordination with close team during AP Month end close  Review reconciliation of AP Supplier accounts, aged creditors and bank reconciliation  Regularized payment schedule to pay vendors on time to avoid late payment or disruption of services  Created sensitive vendor list to make sure the utility vendors to get the payment on time  I have improved UK governance payment report percentage from 30% to more than 90% Managing team’s annual performance review and provide the ratings.  Hosting weekly Operational call, resolving issues and concerns.  Working with SOX audit team to explain the existing controls in process and to provide the samples.  Preparing the teams for the internal/external audits by setting up brainstorming session to walk through the process procedure and controls as per compliance and polices.

Handling Accounts Payable Operations – process vendor invoices received and ensure the accuracy  Auditing of processed invoices to ensure correct input of data before running payment and Release approved invoices for payment  Receiving statement of accounts from the suppliers and providing status (payment confirmations) to them at the right time  Expert in preparing pending reports of invoices ensure that all pending items are cleared within TAT  Allocating the invoices to team member and ensure all the invoices are posted as per SLA Supported for month closing activities.  Weekly Error log discussion call with Clients and updating the CAPA.  Responding mails for the Quires and having good relationship with Vendors effective and efficiently

Finanance & Accounts _Accounts Payable Handling Purchase order invoices and Non PO invoices related to employee/customer reimbursements, utility bills, logistic invoices etc.  Handling critical vendor queries and resolving them.  Does quality check on invoice processing and case resolution.  Acted as a SME for department to answer procedural questions.Assisting Team members on problem solving areas and acting as a SME.  Reconciliation on unmatched Invoices and Receipts.  Preparing Monthly ageing reports Aged invoices and receipts.  Preparing Million dollars and banking reports on daily basis.  Handling Generic mail box and resolving them.  Handling cash discount queries and selling value corrections.  Preparing MIS report on Monthly Basis.  Providing process training for new joiners.  Documented the Standard Operating procedure (SOP) detailing the scope of activities of the offshore team and got them approved from the client

Printing the Online ordered customer details and sending the correct products through Courier. Handling product related queries with Customer and make them satisfied. Updating the Courier tracking details in Online to customer know and track their products