Kabir Sachdeva Email & Phone Number
Who is Kabir Sachdeva? Overview
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Kabir Sachdeva is listed as Senior Manager at EXL, a company with 39170 employees, based in North Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Kabir Sachdeva.
Kabir Sachdeva previously worked as Operations Manager at Harvard Business Publishing and Deputy Manager at Optum. Kabir Sachdeva holds Post Graduate Diploma In Information Security, Information Technology from Indira Gandhi National Open University.
Email format at EXL
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About Kabir Sachdeva
An effective leader with expertise in setting up objectives, designing & streamlining business process and executing work to improve productivity & reduce cost; targeting challenging assignments in Customer Service Operations & Back-end Operations with an organization of repute, preferably in BPO / ITES industry
Kabir Sachdeva's current company
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Kabir Sachdeva work experience
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Operations Manager
CurrentCurrently associated with Harvard Business Publishing as an Operations Manager; heading a team of 12 professionals managing a 4 different verticals ranging from Product, portal and Delivery & PMO support. Operationally also leading the charge for an initiative called Digital+ for blended solutions and managing a global team for service desk associates
Deputy Manager
- Key Result Areas:
- Investigations and Solutions team that works on escalated claims for Providers (doctors/hospitals) in the U.S.- 36 FTE- July 2021- present (LOB: Employer and individual)
- Leading and setting up 14 FTE for pilot outbound calling process for U.S. providers on claims issues
- Inventory Management Process – 50 FTE- 2017-2020
- Triage audits team – 12 FTE- 2018-2021
- Internal Audits Team of 24 Auditors with 18 work types - working across various locations & LOBs – 2019-2021
Lead Assistant Manager
- Team headcount: 25 FTE (Statistical Coding, File Closure, New Loss Monitoring, Duplicate Payments)
- Robotics and automation implementation/ feasibility
- SLA and client management, weekly process report outs, solution identification, process enhancement and expansion opportunities, escalation management; KRA: AHT, quality (DPO/DPU), productivity, shrinkage
- Assisted robotics(BOT) for 5 out of 8 LOBs in Statistical Coding reducing team size by 4 FTE; annual saving of $60,000
Software Engineer
- Handling team of 20 associates/senior associates as a team lead (AT&T)
- Coding and maintenance for order generation applications for AT&T
- Led multiple projects at LOB level for quality improvement and optimization of productivity
- Owner: managing and deploying an application called ETRACK
- One of the editors for the company magazine
Colleagues at EXL
Other employees you can reach at exlservice.com. View company contacts for 39170 employees →
Lalit Kumar
Colleague at Exl
Delhi, India, India
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VR
Vinod Rajput
Colleague at Exl
Jaipur, Rajasthan, India, India
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KA
Khushbu Arora
Colleague at Exl
Noida, Uttar Pradesh, India, India
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PS
Pooja Swamy
Colleague at Exl
Pune, Maharashtra, India, India
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DM
Deepak Mishra
Colleague at Exl
Ghaziabad, Uttar Pradesh, India, India
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KM
Kartik Mody
Colleague at Exl
Ghaziabad, Uttar Pradesh, India, India
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AP
Ankit Pal
Colleague at Exl
Ghaziabad, Uttar Pradesh, India, India
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PC
Priyanka Chaurasiya
Colleague at Exl
Pune, Maharashtra, India, India
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RS
Rachit Singh
Colleague at Exl
Noida, Uttar Pradesh, India, India
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ST
Subhashree Tripathy
Colleague at Exl
Bhubaneswar, Odisha, India, India
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Kabir Sachdeva education
Post Graduate Diploma In Information Security, Information Technology
Bachelor Of Engineering - Be, Computer Science
Frequently asked questions about Kabir Sachdeva
Quick answers generated from the profile data available on this page.
What company does Kabir Sachdeva work for?
Kabir Sachdeva works for EXL.
What is Kabir Sachdeva's role at EXL?
Kabir Sachdeva is listed as Senior Manager at EXL.
Where is Kabir Sachdeva based?
Kabir Sachdeva is based in North Delhi, Delhi, India while working with EXL.
What companies has Kabir Sachdeva worked for?
Kabir Sachdeva has worked for Exl, Harvard Business Publishing, Optum, and Tech Mahindra.
Who are Kabir Sachdeva's colleagues at EXL?
Kabir Sachdeva's colleagues at EXL include Lalit Kumar, Vinod Rajput, Khushbu Arora, Pooja Swamy, and Deepak Mishra.
How can I contact Kabir Sachdeva?
You can use AeroLeads to view verified contact signals for Kabir Sachdeva at EXL, including work email, phone, and LinkedIn data when available.
What schools did Kabir Sachdeva attend?
Kabir Sachdeva holds Post Graduate Diploma In Information Security, Information Technology from Indira Gandhi National Open University.
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