I am one of the rare executives who has served in all 3 sectors of the economy -- private, nonprofit, and public. I have a successful history of driving both top and bottom lines of the P&L: launching record-setting brands, reversing business decline, delivering revenue and profit gains, strengthening cultures and organizations, and improving brand equity in B2C, B2B and professional service categories. All of this was achieved because I had great mentors, colleagues, and dedicated staff on my teams.GLOBAL EXPERIENCEI have a solid global business background and have managed iconic global brands such as Kellogg’s and McDonald’s overseas. Born and raised in Japan to an American mother and Japanese father, I am a dual citizen (my Japanese name is 川平謙慈) and speak both languages at native fluency. My background has given me unmatched ability to work in multicultural settings. I have visited and done business in over 30 countries. CUSTOMER EXPERIENCE IMPROVEMENTNot your typical C-level executive, I grow the business by taking a holistic approach to improving customer experience. I do this by integrating all functions that directly or indirectly serve the customer (which should be everyone in the company). I have extensive cross-functional and multicultural team management experience, and I bring out the best in people and teams. Organizations that I have led focused on clear paths to improve their customer experience, and they have grown both the topline and bottom line.‒ Strategic Business & Marketing Planning ‒ Customer Experience Improvement ‒ P&L Management‒ Global Business Management‒ Cross-Functional Team Leadership‒ Organizational & Business Turnarounds‒ Brand Management‒ Market Research & Consumer Insight‒ New Product & Service Development‒ Integrated Marketing & Sales Processes (Challenger Sale)‒ Employee Development & Engagement‒ Nonprofit stakeholder & board management‒ Deep insights to Japan & Asia