Vice President | Manager, Engineering, Claims & Crm Systems
Johnston, Rhode Island, Us
Effectively leading and managing the Engineering, Research, FM Approvals, Claims and CRM Systems teams with specific focuses on contributions to FM Global’s KRAs, our internal users and the value to our clients. Enabling location based engineering strategies, loss prevention engineering, effective claims handling, and measurable client service management. Established, and continually enhancing a trusted partnership with operations user and management, staff group leadership and IS teams. Developing and maintaining highly effective cross functional teams of business analysts, software developers, quality assurance engineers and architects through career growth, technical advancement, coaching and training to align with individual goals, business needs and organizational objectives. Continually researching new technologies and processes that can be leveraged to advance unrealized, new and long established business objectives.