Management and Compliance Solutions is dynamic and innovative consulting company focusing on developing systems for small-medium size businesses to assist with the efficiencies and certification to ISO 9001, ISO45001 and ISO41001. Includes auditing and facilitation of management review meetings.

Director of three Not-For-Profit organisations - positively impacting future changeTraditional Cultural Practices LtdAIP Collective LtdTyalgum Energy Ltd

Inspiring.Motivating.Empowering Young Women to take control of their futures and live with passion.

Project coordinating the renewable energy project for the village of Tyalgum, developing a sustainability model for the town a major component of this will be taking Tyalgum off the grid. It will also involve building an energy centre that will be used to engage and educate the community, school groups and anyone else interested.https://www.facebook.com/tyalgumoffthegrid

Providing turn-key solutions for multimillion dollar projects and workable solutions in emergency situations.

Managing the integrated ISO 9001 and AS/NZS 4801 system. This includes reviewing legislation and developing the safety documentation for the project work.Project coordinating the renewable energy project for the village of Tyalgum, developing a sustainability model for the town a major component of this will be taking Tyalgum off the grid. It will also involve building an energy centre that will be used to engage and educate the community, school groups and anyone else interested.https://www.facebook.com/tyalgumoffthegridManaging the marketing and public relations for the Juice Art Cafe in Murwillumbahhttps://www.facebook.com/juiceart?ref=hlManaging the marketing and public relations for the newest Bar in Murwillumbah - Haven Bar and Restaurant

Managing all external agents that work as representitives for the company, designing, and implementing marketing projects, both with long-term and short-term initiatives. Managing the maintenance and service of all the company's coffee machines, including finding and developing relationships with sub-contracted technicians. Finally, negotiating with various types of customers regarding equipment allowances, contract conditions and terms and conditions for business relationships.• Preparing, presenting and negotiating contracts• Sales calls (Cold Calling and following leads)• Qualifying customers for various levels of credit• Preparing and presenting sales proposals • Managing agents/customers and trainers • Managing customer and agent complaints• Managing technicians • Creating and implementing ongoing marketing projects• Developing and implementing procedure and processes• Visiting and speaking with current/ potential customers• Working with agents to more satisfactorily satisfy the needs of our clients• Created invoices, purchase orders and quotes• Trade Show experience

Key Responsibilities:Maintain all financial recordsInvoicing, banking, recording informationManaging cash flowManaging up to 8 employeesMarketing businessImportation of equipmentOverseas negotiations, sales and purchasesAbility manage time, money and inventory

Key Responsibilities:Develop and execute sales strategiesMaintain and strengthen a large number of clientsCoach, mentor and motivate sales teamDesign and implement working rostersManage customer complaintsAbility to work to strict guidelinesKey Achievements:Numerous sales awards for exceeding sales and gross profit targets

Key Responsibilities:Customer service - Deli, grocery and CheckoutMoney Handling, including EFTPOSMaintain high levels of hygiene and cleanlinessReview pricing and service levelsWorking effectively in team environmentTraining personnel

Key Responsibilities:Taking responsibility for groups of 30 Japanese studentsPlanning and executing daily activitiesWriting and presenting daily briefingsMediation between host families and studentsTranslating and interpretingAssisting in the development of relationshipsLeading tours of tourist destinations, while providing relevant informationResearching local area tourist destinations and local informationFacilitating the transfer of culture

Key Responsibilities:Filing Data Entry - Word, Excel, MYOB & TSMBankingComposing lettersCustomer serviceOrganising staff rosters and service schedules