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I am currently a Senior Project Manager ll at SAP Concur, helping clients configure and create a transition plan to their new expense and/or invoice management platform. Prior to SAP Concur I was a Project Manager at Avionte Staffing Software, assisting clients implement and transition to their new Avionte software.
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Senior Project ManagerSap ConcurSaint Paul, Mn, Us -
Senior Project Manager LlSap Concur Apr 2024 - PresentBellevue, Wa, Us• Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology• Assist clients with designing and configuring their Concur services• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones• Creatively design solutions for complex requirements• Develop and maintain strong functional and technical product knowledge• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely• Conduct effective training and product demonstrations calls with clients remotely• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline• Provide contributions to Concur’s project methodology and document library• Provide updates on client statuses and escalate issues while maintaining control of the project• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities• Meet or exceed deployment productivity and quality metrics• Deliver outstanding client service to achieve high implementation survey scores• Work effectively with peers, other departments, and management• Build and maintain positive client relationships• Update Salesforce Projects with details relating to implementation and timelines• Present/host our company wide monthly meetings• Host and work with Sales leadership to streamline process and improvement of working relationship between implementation and sales•Update project milestones within Gainsight• Lead a team of 14 individuals in our Employee Engagement - Events sector to help drive employee satisfaction and involvement• Attend weekly leadership meetings -
Senior Project ManagerSap Concur Sep 2022 - Apr 2024Bellevue, Wa, Us -
Project ManagerSap Concur Jul 2019 - Sep 2022Bellevue, Wa, Us• Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology• Quickly and effectively gather client’s business requirements to design and configure Concur services• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones• Creatively design solutions for complex requirements• Develop and maintain strong functional and technical product knowledge• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely• Conduct effective training and product demonstrations calls with clients remotely• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline• Provide contributions to Concur’s project methodology and document library• Provide updates on client statuses and escalate issues while maintaining control of the project• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities• Meet or exceed deployment productivity and quality metrics• Deliver outstanding client service to achieve high implementation survey scores• Work effectively with peers, other departments, and management• Build and maintain positive client relationships• Update Salesforce Projects with details relating to implementation and timelines• Present/host our company wide monthly meetings• Host and work with Sales leadership to streamline process and improvement of working relationship between implementation and sales -
Project ManagerAvionte Staffing Software Sep 2018 - Jul 2019Bloomington, Minnesota, Us• Interpret and understand the client’s business and project requirements.• Effectively execute Avionte’s implementation process and procedures.• Create and manage project plans from scoping and initiation to project close-out• Work with internal Avionte teams and external clients to establish the scope, requirements, milestones and key deliverables.• Communicate effectively with the client and internal Avionté teams regarding, roadblocks, risk assessments and high level program milestone highlights.• Solution based approach and ability to leverage application and process change to address client challenges.• Manage the project budget with overall budget accountability, providing regular updates/reporting to project stakeholders and the client.• Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action.• Provide best practices on deliverables and Imp Specialist requirements• Initiate and lead clients through the initial data and report requirements gathering to successfully kickoff an implementation.• Validate proper pre-requisite information is provided and completed by clients prior to their project kickoff.• Manage the initial project time frame with overall accountability, providing regular updates/reporting to project stakeholders and the client while in Phase 1.• Creating/Maintaining Smartsheet for project timelines• Update Salesforce Projects with details relating to implementation and timelines -
Training SpecialistAvionte Staffing Software Jul 2016 - Sep 2018Bloomington, Minnesota, Us• Develop and deliver high-quality live and recorded training sessions to new and existing customers• Travel nationally and occasionally internationally to deliver training• Schedule, organize and coordinate all training sessions• Work closely with customers to understand and customize training agendas and content to meet their needs• Help customers achieve learning objectives and meet timelines by creating training that aligns with customer’s business needs• Develop and conduct internal and external software training• Demo the software over the web to familiarize customers with new product features• Perform quality analysis on new functionality or product version updates• Support quality analysis initiatives and maintain expert-level knowledge of the software and best practices• Relay suggestions or needs of the users to product managers and help with ideas for upgrades to the software• Update training materials to include changes and upgrades to software applications and processes• Review the processes and documentation to constantly improve, redesign and implement cutting edge and innovative ideas into the training material -
RecruiterJeane Thorne Staffing Oct 2014 - Jul 2016Minneapolis, Minnesota, UsMy responsibilities include:• Recruiting candidates for open job • Conducting interviews with potential employees and building relationships by learning about their career path, goals and skills• Scheduling interviews, conducting phone screens, and sending skills assessments• Running reports in company database, keeping track of applicants, employees on assignment, employee sales and commission• E-Verify all employees• Conducting reference calls on all potential employees• Setting up Direct Deposit • Providing information regarding health insurance options • Presenting ACA, Unemployment Insurance, Company Policies and Agreements paperwork • Posting necessary job ads on Career Builder, Minnesota Works , Indeed and Campus Job Boards• Ensuring that the company has all necessary documentation for employees in the database (Avionte)• Scanning and filing all documents required • Scheduling interviews with our clients for employees• Checking the online applications daily and begin screening process• Communicating with employers about their employment needs, confirming we are finding the right candidate for the position • Regular follow-up with clients to confirm placed employees are a good fit• Attending promotional events for the company including job fairs• Editing and formatting resumes
Kacie Johnson Skills
Kacie Johnson Education Details
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Minnesota State University, MankatoHuman Resource Management -
Lakeville North High SchoolGeneral
Frequently Asked Questions about Kacie Johnson
What company does Kacie Johnson work for?
Kacie Johnson works for Sap Concur
What is Kacie Johnson's role at the current company?
Kacie Johnson's current role is Senior Project Manager.
What is Kacie Johnson's email address?
Kacie Johnson's email address is jo****@****way.com
What is Kacie Johnson's direct phone number?
Kacie Johnson's direct phone number is +195256*****
What schools did Kacie Johnson attend?
Kacie Johnson attended Minnesota State University, Mankato, Lakeville North High School.
What are some of Kacie Johnson's interests?
Kacie Johnson has interest in Social Services, Children, Economic Empowerment, Education, Environment, Poverty Alleviation, Human Rights, Animal Welfare, Health.
What skills is Kacie Johnson known for?
Kacie Johnson has skills like Customer Service, Microsoft Word, Powerpoint, Microsoft Office, Microsoft Excel, Time Management, Resume Writing, Outlook, Training, Problem Solving, Leadership, Human Resources.
Who are Kacie Johnson's colleagues?
Kacie Johnson's colleagues are Alexander Agbaglud, Ratnaraju Vallepu, Aishwerya Ganesan, Mike Timpanaro, Jaimee Schick, Jesús Hernández Carballeda, Fernanda Janssen.
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