As a Patient Care Supervisor at Avanos Medical, I lead a team of coordinators who provide excellent customer service, support, and education to patients using the Game Ready device, a cold and compression therapy system. I have over four years of experience in the healthcare industry, working with various medical office systems and platforms, such as Salesforce Lightning. I have a Master of Healthcare Administration and a Bachelor of Science in Public Health from Georgia Southern University, where I also received multiple honors and scholarships for my academic and leadership achievements. I am passionate about improving the quality and accessibility of healthcare services, and I have a strong attention to detail, communication, and problem-solving skills. I enjoy collaborating with my colleagues, clients, and partners to deliver innovative and effective solutions that enhance patient care and satisfaction.