Client Manager
Current
Nov 2024 - Present
AeroLeads people directory · profile
Katherine Cortés Email & Phone Number
No-Code Implementation Specialist | 🪄Automation Hero | Scrum Master
at
SUBSTANT
1 work email found
@platzi.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
No-Code Implementation Specialist | 🪄Automation Hero | Scrum Master
Location
Vejle, Region Of Southern Denmark, Denmark
Who is Katherine Cortés? Overview
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Quick answer
Katherine Cortés is listed as No-Code Implementation Specialist | 🪄Automation Hero | Scrum Master at SUBSTANT, based in Vejle, Region Of Southern Denmark, Denmark. AeroLeads shows a work email signal at platzi.com and a matched LinkedIn profile for Katherine Cortés.
Katherine Cortés previously worked as Client Manager at Substant and Implementation Specialist at Contractbook. Katherine Cortés holds Industrial Design, Industrial And Product Design from Universidad Nacional De Colombia.
Company email context
Email format at SUBSTANT
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{first}@platzi.com
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AeroLeads found 1 current-domain work email signal for Katherine Cortés. Compare company email patterns before reaching out.
Profile bio
About Katherine Cortés
What I really enjoy the most is helping others! I'm a people person 🤗I've been working for +10 years in customer success, from hospitality to technology startups, I recently worked as an Implementation Specialist at Contractbook, where I successfully led the technical implementation for over 60 EMEA clients, helping them enhance productivity, standardize their workflows, and streamline their contract cycle by automating their processes.My desire to help others led me to work as a volunteer professional mentor for teenagers at a Colombian foundation. We worked to improve their futures by giving them the tools and personal mentorship their schools do not provide.I'm motivated by empathy for others, I like to contribute to growing Startups 🚀 and always keep learning.I enjoy trying new experiences, right now I'm into rollerskating 🛼, cooking 🍳, and handcrafts.
Listed skills include Pasarelas De Pago, Copywriting, Zapier, User Experience Writing, and 1 others.
Current workplace
Katherine Cortés's current company
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13 roles
Katherine Cortés work experience
A career timeline built from the work history available for this profile.
Implementation Specialist
Contract lifecycle optimization 💪I successfully led the technical implementation for over 60 EMEA clients, helping them enhance productivity, standardize their workflows, and streamline contract cycle by automating their processes. - Scope technical solution- Project Planning and Management- Product Setup and Configuration- Customer Training and Support.
Feb 2022 - Jun 2024
Customer Success Specialist
May 2021 - Jun 2021
Talent Solutions Specialist & Key Account Manager
- Created the Talent Solutions team to provide B2B services. - Project managed the talent recruitment inside Torre for roles such as Software Developers, UX Designers, Team Managers and Operations Managers. - Project managed the recruitment of 20+ professionals for the company from over 700 applicants in less than 4 months.
Oct 2020 - Feb 2021
Marketing Operations Manager
- Manager of the Marketing operations team. - Project managed the optimization and automation of the candidate review process for job vacancies. - Co-created and executed global digital marketing strategies - Designed and implemented a daily KPI report for my team.
Apr 2020 - Sep 2020
Customer Success Specialist
- Onboarded BETA users and optimized our services to help them achieve their goals. - Responsibility for B2B customers (first contact and platform onboarding).
Mar 2020 - Apr 2020
Student Advocate
- Main goal was to advise students, create personalized learning paths, solve their questions and give them platform support. - Analyzed the Customer Journey and created strategies to Increase Customer Retention.- Created an onboarding program that reduced training time by 30% and became the lead go-to person for new team members. - Solved an average of.
Nov 2018 - Jan 2020
Sales Representative
Sep 2018 - Nov 2018
Front Desk Agent
- Demonstrated powerful communication skills by efficiently guiding potential clients through the sale process. - Dealing with and solving customers’ complaints and concerns. - Perform detailed night audits.
Apr 2017 - Sep 2018
Room Service Supervisor
- Leading a Room Service team of 6 people - Managed team’s schedules, payments, and performance reviews.
Sep 2016 - Apr 2017
Food Service Captain
- Leading a team of 20 people to manage events and food & beverage services. - Assist with the restaurant's opening and onboarding of all team members.
Mar 2016 - Sep 2016
Hostess Server
Oct 2015 - Feb 2016
Assistant Designer
Mura, Concretos Y Maderas
I assisted with furniture design for architectural projects, such as kitchens, closets, dressing rooms, and doors. I was part of the whole production process: design, technical drawings, 3D modeling, rendering, production and installation supervision, cost monitoring, and time control. Great knowledge about special accessories and materials.
Dec 2012 - Jun 2013
3 education records
Katherine Cortés education
Industrial Design, Industrial And Product Design
Mobiliary Design, Interior Design, Mobiliary Designer
French Philology, French Language And Literature
FAQ
Frequently asked questions about Katherine Cortés
Quick answers generated from the profile data available on this page.
What company does Katherine Cortés work for?
Katherine Cortés works for SUBSTANT.
What is Katherine Cortés's role at SUBSTANT?
Katherine Cortés is listed as No-Code Implementation Specialist | 🪄Automation Hero | Scrum Master at SUBSTANT.
What is Katherine Cortés's email address?
AeroLeads has found 1 work email signal at @platzi.com for Katherine Cortés at SUBSTANT.
Where is Katherine Cortés based?
Katherine Cortés is based in Vejle, Region Of Southern Denmark, Denmark while working with SUBSTANT.
What companies has Katherine Cortés worked for?
Katherine Cortés has worked for Substant, Contractbook, Muinmos, Torre, and Platzi.
How can I contact Katherine Cortés?
You can use AeroLeads to view verified contact signals for Katherine Cortés at SUBSTANT, including work email, phone, and LinkedIn data when available.
What schools did Katherine Cortés attend?
Katherine Cortés holds Industrial Design, Industrial And Product Design from Universidad Nacional De Colombia.
What skills is Katherine Cortés known for?
Katherine Cortés is listed with skills including Pasarelas De Pago, Copywriting, Zapier, User Experience Writing, and Email Marketing.
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