Kacper Bartoszewski Email & Phone Number

Halesowen, Gb

Ub Sport & Fitness

- Management of operational staff.- Maintaining excellent customer service and the day-to-day operation of Sport and Fitness, including cleaning, maintenance, and preparation of areas and equipment for sport related sessions. - Leading by example, training & developing team members on a daily basis. - Providing a safe environment for staff and customers based around an understanding of the Quality Management System.- In charge of casual staff recruitment and rota. - Main point of contact for COSHH related issues and queries.

Operating and managing of sports assistants team; supporting the Duty Manager in the maintenance of excellent customer services and the day-to-day operation of Sport and Fitness, including cleaning, maintenance, and preparation of areas and equipment for sessions as appropriate.Leading by example, training & developing team members on a daily basis · Providing a safe environment for staff and customers based around an understanding of the Quality Management System.

• Acting as a first point of contact: dealing with customers, correspondence and phone calls.• Using a range of software, including Gladstone, email, Microsoft office, to ensure an efficient running of the sports centre. • Preparation of areas and equipment for sport sessions and events.• Taking on maintenance jobs across the sports centre. • Taking and receiving payments for membership and facility bookings. • Undertaking daily opening/closure tasks including banking and facility checks.• Providing poolside supervision and performing water-based rescues if necessary. • Conducting regular facility inspections.• Being fully aware of all specific daily functions/events, in order to deal with enquiries quickly and efficiently. • Maintaining a proactive approach towards all available tasks in order to enhance my knowledge base and support the duty manager when required.

Bachelor Of Sciences Bsc, Sports, Physical Education And Coaching Science

Level 3 Btec Extended National Diploma In Sport, Sports And Exercise, D*D*D

Activities and Societies: Rushall Olympic Football Club