Kacper Sarna Email and Phone Number

-Providing exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring a positive experience for customers.-Managing schedules efficiently, coordinating bookings, and optimizing time slots to accommodate customer preferences.-Overseeing social media platforms, engaging with the audience, sharing updates, and addressing queries to enhance the online presence and attract potential visitors.-Handling administrative tasks proficiently, including inventory management, maintaining records, and ensuring a smooth operational workflow.-Engaging in face-to-face interactions with customers, guiding them through the escape room experience, offering assistance, and ensuring their safety and satisfaction throughout their visit.

-Accurately process orders using appropriate equipment. Ensure order quality, resolving issues and highlighting to the Warehouse Supervisor-Meet individual and team KPI targets-Report any maintenance or repair requirements to the Warehouse Supervisor-Complied with all health and safety processes and procedures-Ensure the warehouse remains clean, neat, and well organised-Manually and accurately picked and packed orders for UK and International customers and distributors using a handheld scanner-Packed orders ensuring they are suitable for safe transit including labelling, palletising, heat wrapping, banding, and securing products in wooden crates-Used an internal computer system for order despatch and stock checks-Loaded and unloaded collections and deliveries including the use of manual handling equipment-Assisted with quarterly stock checks-Supported with stock management and movement within the warehouse-Ensured that forklift driving areas remained free from obstructions-Identified any order errors or discrepancies and corrected them prior to despatch, or escalated them to the Warehouse Team Leader-Completed daily workplace inspections to ensure safety, highlighting any issues to the Warehouse Supervisor