Kacy Gainor, Mrc, Crc Email & Phone Number

United States

United States

Conway, Arkansas, United States

As the Director of E-commerce Sales, I develop and implement strategies to manage our e-commerce platform and drive online sales growth. I utilize my strong communication and interpersonal skills to manage the sales process, build relationships with customers, and provide valuable feedback to company leadership.I am responsible for listing and selling items online, executing sales and pricing strategies, and overseeing customer orders. This includes packaging sold items, preparing necessary documentation, and ensuring timely shipping to customers. To stay ahead of industry trends and best practices, I actively participate in online forums and conferences.

El Paso, Texas Area

As a Certified Vocational Rehabilitation Counselor, I successfully managed a caseload of 80-150+ clients, consistently exceeding client ratios, performance quotas, and success rates while adhering to fiscal obligations.I specialized in addressing complex client needs, including employment barriers, interpersonal conflicts, accommodation requirements, medical service adjustments, on-the-job performance issues, and career exploration. Through comprehensive diagnostic interviews, I gathered essential information to initiate the vocational rehabilitation process, focusing on disabling conditions, educational and employment history, and other relevant data.I provided individualized counseling and guidance to assist clients, both employed and unemployed, in coordinating services and monitoring progress toward employment goals. For at-risk clients, I conducted performance counseling to address potential job loss. Additionally, I was responsible for determining eligibility, which involved arranging for physical, mental, academic, vocational, and other evaluations to assess client needs and develop tailored rehabilitation plans.In collaboration with clients, I developed individualized plans of employment and arranged for necessary services to facilitate successful employment outcomes. Throughout my tenure, I consistently demonstrated effective caseload management in accordance with State of Texas policies and procedures. Furthermore, I cultivated strong relationships with clients, vendors, providers, businesses, and employers to enhance job opportunities for individuals with disabilities.

El Paso, Texas

As a Vocational Rehabilitation Counselor Intern, I collaborated with a Certified Rehabilitation Counselor (CRC) to develop and implement individualized employment plans. I conducted comprehensive client interviews to gather essential information about their disabling conditions, educational and employment histories, and other relevant data. Through this internship, I gained valuable knowledge and experience in federal laws and regulations, state policies and procedures, counseling techniques, and case management. These experiences were instrumental in fulfilling the internship requirements for my Master's degree in Rehabilitation Counseling.

El Paso, Texas

As a Job Placement Specialist and Job Skills Trainer at El Paso Helping People, I assisted clients with disabilities who were referred from the state vocational rehabilitation program to find competitive employment. I successfully placed clients with disabilities in competitive employment through a combination of supported employment, job placement, and job skills training. I provided comprehensive support, including job application assistance, mock interviews, business etiquette training, and community-based job development.To ensure compliance with state vocational rehabilitation regulations, I meticulously documented all case activities. I forged strong relationships with employers and human resource departments throughout El Paso, TX, to create suitable job opportunities for my clients.In addition to my core duties, I served as an on-site job skills trainer for the summer youth program. In this role, I provided tailored training to help students develop the skills necessary for successful employment. This included evaluating job requirements, recommending appropriate supports, and identifying necessary accommodations. I monitored client performance, reinforced learned skills, and assisted with transportation arrangements.

El Paso, Texas

As a graduate mentor, I supervised a group of undergraduate peer leaders, coordinated events and schedules, and facilitated high school-wide college/career days. Additionally, I taught high school students where they can find the resources needed to achieve a successful higher education through the grant program, Generation Texas (GenTX). I provided frequent presentations to students educating them on the importance of attending college and provided direct assistance with college admissions applications. I assisted with media promotion, data collection, webpage development, survey creation, clerical duties and analyzing the efficacy of GenTX.

Masters, Rehabilitation Counseling

Activities and Societies: Student Rehabilitation Counseling President

Bachelor Of Arts, Political Science And Government

Activities and Societies: Pi Sigma Alpha National Political Science Honor Society Epsilon Epsilon Chapter Vice-President, Amnesty.