Kacy Ruse Email & Phone Number

Fort Worth, Tx, Us

Fort Worth, Texas, United States

-Manage the complex and dynamic schedules and calendars of shareholder and associate attorneys.Prepare estate planning documents and assisted in the execution of wills, trusts, and other estate planning instruments.-Assist attorneys in all aspects of probate administration, including drafting and filing legal documents and preparing for hearings and mediations.-Facilitate communication between attorneys and clients regarding case updates, document preparation, and filing requirements, ensuring clear and timely information exchange throughout the process.

Fort Worth, Texas, United States

-Completed background checks to verify company and individual information and check for criminal history.-Entered compliance data and deadline information into record-keeping systems in order to ensure active accounts had up-to-date licensing and insurance.-Completed large-scale cleanup projects that ensured necessary legal information was correct and present on customer accounts.

Fort Worth, Texas, United States

-Managed and organized CMO's highly complex and demanding calendar, acting as a calendar gatekeeper and general deputy of time, fielding internal and external scheduling requests and providing recommendations that were aligned with CMO and teams' priorities-Planned, coordinated, and executed team all-hands meetings, internal events, offsites, and all related logistical and budget requirements, all while focusing on attendee experience-Created invoice payment process that helped solve budgetary issues within the department, resulting in a more efficient workflow and greater employee experience-Cultivated a work environment of agility and efficiency by proactively predicting big picture impacts of everyday decisions, confidently acting in ambiguity and by being a master of multitasking-Well known as a team resource, confidant, sounding-board, and general go-to person for questions related to ways of working and creative problem solving

Dallas/Fort Worth Area

-Performed administrative duties and supported firm partners and practice staff, including production of presentations, reports, and other deliverables-Scheduled meetings, set up conference rooms, and helped to manage calendars

Dallas/Fort Worth Area

-Answered all customer queries efficiently, politely and directly.-Acquired, verified, and processed sales tax exemption paperwork.-Acted as sales tax exemption lead within customer care department.-Maintained thorough and up-to-date interaction records within company's CRM.-Generated new and repeat sales by providing excellent customer service and knowledge of marketplace.-Worked closely with other departments to ensure customer satisfaction.-Developed innovative approaches to mediate complex logistics issues, requiring the ability to communicate clearly and directly.-Helped train and support new staff during their on-boarding process.-Streamlined communication processes and developed best practices for team interaction.

Austin, Texas Area

-Provided executive administrative support to the Library Director and acted as office manager.-Managed social media outreach and interactions and updated accounts with relevant, compelling content. -Oversaw payment of all operational costs.-Acted as liaison for all service requests (i.e. facilities, IT, vendors, etc.).-As chair of outreach committee, planned and organized events within and without Library.-Recruited, hired, trained, and managed student staff.-Provided excellent customer service to patrons, vendors, and internal staff.

Austin, Texas Area

-Helped manage 22 employees. -Worked with manager to achieve targeted whole bean and beverage sales goals. -Ensured, through my own service and through those that I trained and coached that every customer received world class customer service. -Utilized tools to plan, identify, and delegate responsibilities to various partners to keep the business running smoothly, and to keep customers highly satisfied.

Levelland, Tx

-Utilized teachers’ curriculum to keep students’ learning seamless during their teachers’ absence. -Managed the classroom effectively, ensuring the safety of the students.

Big Spring, Tx

Answered phones, entered taxes, filed paperwork, and assisted any projects necessary.

Bachelor Of Arts (B.A.), English Language And Literature, General, Certification In Secondary English

Associate Of Science (A.S.), Sound Engineering

Associate Of Science (A.S.), General Studies