Bołoz Ewa Email & Phone Number

Kraków, Woj. Małopolskie, Polska

- Spearheading system and data management for the Learning Platform- Facilitating the development of both new and existing learning content, utilizing platforms such as Elucidat, Articulate, and Figma- Constructing learning channels and training programs to enhance educational initiatives- Producing visual materials using tools such as Adobe Photoshop and Illustrator- Overseeing the lifecycle of learning content, including uploading, setting up, testing, creating, reviewing, and curating online learning journeys, in collaboration with pertinent stakeholders- Crafting and managing comprehensive documentation such as user guides, FAQs, and other process-related materials- Ensuring efficient management of training programs by resolving queries/issues, recording classroom training attendance, and reporting user engagement- Addressing incoming queries related to platform features, providing support, and resolving issues from system administrators, learners, and internal and external clients- Taking charge of operational processes and delivering insightful reporting data on critical programs- Offering technical support and assistance to Learning Management System (LMS) users- Generating and analyzing reports concerning learning activities, course completion rates, learner progress, and other pertinent metrics

Kraków, Woj. Małopolskie, Polska

- Creating and maintaining comprehensive, detailed documentation- Inventing and implementing new ways to deliver, author, analyze and interact with the help center content- Creating process flows, user guides, cheat sheets and training materials- Identifying issues, analyzing information and providing solutions to problems- Monitoring and escalating any issues where required- Coaching and supporting team members- Leading projects and analyzing data to identify opportunities for improvement- Coordinating activities and assigning tasks to team members- Preparing document standards, guidelines, and best practices- Ensuring project continuity during Project Manager’s

Kraków, Woj. Małopolskie, Polska

- Creating new Online Help Center- Transforming existing documentation and desktop procedures into online format- Monitoring project progress- Create technical documentation for products and processes- Close cooperation with managers and teams- Evaluate processes and provide feedback to improve internal functions and usability- Prepare presentations and other training materials- Writing clear and concise bug reports- Resolve questions and issues in a timely and effective manner for clients and internal teams

Kraków, Woj. Małopolskie, Polska

- Creating new Online Help Center- Transforming existing documentation and desktop procedures into online format- Monitoring project progress- Creating technical documentation for products and processes- Cooperating with managers and teams- Evaluating processes and provide feedback to improve internal functions and usability- Preparing presentations and other training materials- Writing clear and concise bug reports- Resolve questions and issues in a timely and effective manner for clients and internal teams

Kraków, Woj. Małopolskie, Polska

- Preparing and editing financial reports, setting up of control check and alerts- Reviewing payment files and reports for outgoing payments- Performing activities related to the closing of the month, monthly reporting- Performing control checks and alerts to report any irregularity- Handling queries from internal customers, maintaining good working relationships with all banks and clients- Monitoring statuses of payments- Identifying potential process improvements- Updating procedures

Kraków, Woj. Małopolskie, Polska

- Analyzing and verifying project data, including accruals, revenue and cost budgets, invoicing and project costs.- Working as the liaison between the Project Managers and the finance department, ensuring all accounting standard operating procedures are followed.- Working closely with Project Managers to devise the budget, facilitate the billing process and performing cost assessments for a particular project or portfolio.- Reviewing and approving supplier invoices related to a project.- Guaranteeing timely reporting, budgeting, financial management and project forecasting to clients.- Preparing and reviewing project accounts - (A/R), Work in Progress (WIP), Billed in Advance (BIA) on monthly basis for accuracy.- Reconciling project account ledgers and related information.- Resolving and/or escalating issues in a timely fashion.- Coordinating and managing delivery of all team month-end activities to achieve target key performance indicators and service levels.

Cracow

- Analyzing and verifying of project data, including accruals, revenue and cost budgets, invoicing and project costs.- Working as the liaison between the Project Managers and the finance department, ensuring all accounting standard operating procedures are followed.- Working closely with Project Managers to devise the budget, facilitating the billing process and performing cost assessments for a particular project or portfolio.- Reviewing and approving supplier invoices related to a project.- Guaranteeing timely reporting, budgeting, financial management and project forecasting to clients.- Preparing and reviewing project accounts - (A/R), Work in Progress (WIP), Billed in Advance (BIA) on monthly basis for accuracy.- Reconciling project account ledgers and related information.- Resolving and/or escalating issues in a timely fashion.

Kraków, Woj. Małopolskie, Polska

- Reviewing and processing invoices.- Verifying Credit Card, Postal and Bank Statements Payments.- Reconciling the transitory account.- Reconciling Customer Account.- Assisting in month end closing.- Creating Vendor Master Data database.

Grafika Komputerowa, Studium Grafiki Komputerowej

Postgraduate Degree, Technical Communication

Śpiew Solowy

Studia Licencjackie, Administracja, Administracja