Greetings! 🌟 I'm an experienced professional currently serving as an Senior Analyst at AXA. Specializing in operational excellence, business development, and top-tier customer service, I excel in coordinating Specialist appointments and contributing to ABS Operations. With strengths in logical analysis, problem-solving, and articulate communication, I bring a formal yet friendly touch to my work.In my prior role as a Business Development Officer at ThinkQuotient Software and a Customer Service Representative at Concentrix, I demonstrated expertise in operations management, sales, business negotiation, and impeccable customer service.Beyond my formal skills, I'm proactive in identifying and implementing process improvements. I'm open to meaningful connections and new opportunities!
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Senior AnalystAxa Apr 2024 - Sep 2024Pune, Maharashtra, India -
AnalystAxa Mar 2023 - Apr 2024Pune, Maharashtra, IndiaOperational Responsibilities:Facilitates communication with UK hospital staff, coordinating Specialist appointments.Key member of the ABS Operations and Outbound Process teams.Ensures high-quality service delivery meeting SLA targets.Achieves productivity goals and adheres to strict quality standards.Identifies and implements process improvements.
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Business Development OfficerThinkquotient Software Private Limited Jan 2023 - Mar 2023Pune, Maharashtra, IndiaAdvertise IT resources and corporate training on LinkedIn, through cold emails and cold calling.Generate leads and update them in the CRM system. Evaluate candidate profiles with the technical team, coordinate interviews, and facilitate communication between candidates and the recruitment. team.Nurture relationships with existing clients for business retention. -
Customer Service RepresentativeConcentrix Aug 2020 - May 2021Pune, Maharashtra, IndiaMaintained customer satisfaction with forward-thinking strategies focusedon addressing customer needs and resolving concerns. Used companytroubleshooting resolution tree to evaluate technical problems and findappropriate solutions.
Bhaskar Kadam Education Details
Frequently Asked Questions about Bhaskar Kadam
What is Bhaskar Kadam's role at the current company?
Bhaskar Kadam's current role is Sr Analyst - Claims Management at AXA.
What schools did Bhaskar Kadam attend?
Bhaskar Kadam attended Savitribai Phule Pune University.
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