Kaddeem Williams Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Champion RBR's Vision, Culture, and Values: Optimize programs and initiatives that reflect and align with the company's core principles.Build Strong Connections: Develop exceptional rapport with employees and managers, providing guidance and support as needed.HR Policy Development: Assist in the creation and guidance of HR policies and procedures.Enhance Systems and Processes: Optimize and implement systems, processes, and best practices to support organizational growth and full-cycle talent management programs.Utilize Data-Driven Insights: Use data to identify trends and areas for improvement in talent management, with a focus on maximizing business impact.Refine Compensation Strategies: Continuously improve compensation strategies to attract and retain top talent.Improve Performance Management: Analyze and enhance performance management processes to support employee development and organizational success.Create Learning and Development Programs: Develop and implement tailored learning programs that empower employees and promote a culture of continuous learning.Streamline Onboarding Processes: Develop onboarding initiatives that facilitate a smooth transition for new hires and contribute to their early success.Oversee Benefits Administration: Ensure effective administration of employee benefits.Collaborate Across Teams: Work with cross-functional teams to enhance the employee experience and maintain a positive work environment.

Ottawa, Ontario, Canada

Develop job descriptions and draft employment contracts to ensure compliance. Manage recruitment process: sourcing candidates, conducting interviews, and placing roles.Manage onboarding for new employees, ensuring warm welcomes, comprehensive training, and ongoing support through regular check-ins.Enhance employee experience: organize events, facilitate feedback sessions, and implement engagement programs.Establish and maintain relationships with vendors and community partners.Foster positive company culture: coordinate team-building activities, advocate company values, and create an inclusive work environment.Create and organize company programs: mentorship initiatives, professional development workshops, wellness programs, and team-building activities.Supervise the Human Resource Information System (HRIS), maintaining accurate employee records, monitoring attendance, and producing HR reports to inform decision-making.

Ottawa, Ontario, Canada

Responsible for day-to-day tasks such as managing training events, maintaining records, gathering feedback from employees, analyzing feedback as it relates to the company's goals, sharing pertinent metrics with stakeholders, and scheduling candidates for future recruitment opportunities.Responsible for day-to-day tasks such as managing training events, maintaining records, gathering feedback from employees, analyzing feedback as it relates to the company's goals, sharing pertinent metrics with stakeholders, and scheduling candidates for future recruitment opportunities, creating interview package and calling unsuccessful candidates.

Ottawa, Ontario, Canada

In my role as a Financial Specialist, I was responsible for reviewing, researching, analyzing and interpreting 150 water accounts daily and the nature of malfunctioning meters and creating detailed service orders to have the meters repaired.Creating financial adjustments for client water bills that have over or understating water consumption. Creating service orders to have malfunctioning water meters inspected.Deliver superior customer service when handling tax and water account issues to improve customer satisfaction and City of Ottawa reputation. Support customer account maintenance, Billing, and Assessment functions. Provide customer service in taxation, Water and Accounts receivable.Train and supervise summer students, setting objectives and managing the students’ workload. Proven ability to work under tight deadlines, ensure accuracy, with great attention to detail during the recent implementation of a new information system in the Water Billing Section, where my workload drastically increased.Displayed strong customer service skills when replying to clients with water account, water meter concerns over the phone.Use the BIMS, MySO, Excel, Word, VTAX, Map, NWA (network water application) and Maximo computer programs.

Ottawa, Ontario, Canada

Responsible for providing excellent customer service to boost customer loyalty and the credibility of the city while managing tax and water account problems.Reviewing and reviewing everyday water use and problem reports for customers and saving the results on a smaller scale in BIMS, an online saving system, while supporting Financial Specialist with tasks. The meaning of a malfunctioning metre, such as over reading, cut cable, decoding problem, is investigated, analysed and interpreted.

Ottawa, Ontario, Canada

Provided excellent customer service, took orders, and served 100 customers daily.Operated cash register; computed and recorded total transactions, counted money and issued accurate change and receipts.

Human Resource Management Graduate Certificate, Human Resource Management

Activities and Societies: Designing a recruitment strategy that involves using social media, creating compelling job descriptions.

Bachelor Of Arts - Ba, Law