Senior Training Executive
Current• Leading Havaianas Indonesia training team to make sure all the actual training match with the plan.• Monitoring the training implementation of Kanmo Group Footwear&Active Brand in Bali, such as Adidas and Havaianas, and report to the dedicated Trainers if there are issues founded, also conducted direct training based on finding if needed.• Responsible in executing training development program in all Havaianas store around Indonesia in regard to develop store staffs competencies (Knowledge, Skill and Attitude) aligning with brand, operations, and business needs.• Create training module in order to equip all Havaianas store employees in Indonesia with proper knowledge and skill as per business needs• Deliver training (Virtual, Direct, Short Video, or Service Script) in order to develop Havaianas store employees competencies• Evaluate training efectiveness to ensure all training delivered are effective with Learning Management System (Quiz Score), store NPS, and also store KPIs achievement.• Create training/visit report as the feedback for future employee development• Solve any problem/helpdesk ticket related to training in order to serve store• Check/visit store to ensure all training are implemented properly• Create video training content starting from brainstorm the story board, talent selection, shoot, and editing.• Do coaching and mentoring to Store staff that need improvement in term of store KPIs, and also for staff that currently participating Talent Development Program (Supervisor, Ass. Store Managar, and Store Manager)