Kaden Grantham Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, New York, United States

- Conduct initial client consultations to assess case eligibility and gather relevant information.- Manage intake processes, ensuring accurate documentation and compliance with legal standards.- Communicate effectively with potential clients, providing guidance and support throughout the intake process.- Collaborate with attorneys to evaluate case potential and develop strategies for client representation.- Maintain and organize case files, ensuring all documentation is complete… Show more - Conduct initial client consultations to assess case eligibility and gather relevant information.- Manage intake processes, ensuring accurate documentation and compliance with legal standards.- Communicate effectively with potential clients, providing guidance and support throughout the intake process.- Collaborate with attorneys to evaluate case potential and develop strategies for client representation.- Maintain and organize case files, ensuring all documentation is complete and up-to-date.- Utilize case management software such as Smart Advocate, Docubee, and Lead Docket to track client interactions and status updates.- Educate clients on their rights and options, fostering a supportive and informative environment.- Respond promptly to client inquiries, maintaining a high level of customer service.- Analyze and summarize case details for attorney review, highlighting critical information. Show less

• Trained within the organization, hiring and training over 100 new team members. Introduced them to systems, culture, and policies, and provided tools for exceptional customer service.• Coached new team members and gathered feedback to improve training methods and foster continuous improvement.• Collaborated with the General Manager on special projects, scheduled weekly meetings, and organized business systems for interviews, training, and performance evaluations using Microsoft Office… Show more • Trained within the organization, hiring and training over 100 new team members. Introduced them to systems, culture, and policies, and provided tools for exceptional customer service.• Coached new team members and gathered feedback to improve training methods and foster continuous improvement.• Collaborated with the General Manager on special projects, scheduled weekly meetings, and organized business systems for interviews, training, and performance evaluations using Microsoft Office and Google G Suite software.• Utilized CRM software to create weekly reports, communicated hundreds of consumer data points in team meetings, and developed strong attention to detail skills. Show less

• Developed leadership skills while managing business operations and ensuring an excellent guest experience, emphasizing hustle and communication.• Led a young team in the restaurant industry with a core focus on upholding four pillars: Customer Experience, Team Experience, Food Safety, and Business Results.• Fostered a culture of continuous improvement and coaching, aiming to "be the best we can be at selling chicken and serving customers."• Managed a team of over 100 members… Show more • Developed leadership skills while managing business operations and ensuring an excellent guest experience, emphasizing hustle and communication.• Led a young team in the restaurant industry with a core focus on upholding four pillars: Customer Experience, Team Experience, Food Safety, and Business Results.• Fostered a culture of continuous improvement and coaching, aiming to "be the best we can be at selling chicken and serving customers."• Managed a team of over 100 members daily, ensuring operational efficiency and high standards of service. Show less

• Served 100+ customers daily through displaying Core 4 (Positive Attitude, Smile, Encouraging Tone, and Eye Contact)• Developed values such as Hustle, Humility, and communication in a fast-paced work environment