Kaden Symes Email & Phone Number

● Managed students’ academic performances and provided mentoring and communication for student aid, resulting in all students being successfully phased out of Academic Probation standing. ● Hosted one-on-one meetings with both students and upper management regarding academic progress.● Facilitated workshops with up to 70 students with interactive activities and discussions● Managed official Instagram page, increasing followers by over 91% using feed, reels, and story posts

● Conducted virtual and in-person tours/information sessions, leading one-on-one as well as large groups (up to 80)● Organized and filed confidential paperwork for student profiles, application materials, and announcements.● Consulted with upper management in development meetings for updated acceptance packages and merchandise.

● Created process documentation for training new employees on multiple monthly and annual processes● Conducted and compiled the research for troubleshooting new products to create a FAQ resource for users● Worked alongside a team of four troubleshooting and solving user issues related to SIM cards and authorization, among other possible issues

Planned, produced, directed, and edited 2 promotional videos for Whittier Wellness CenterOrganized and facilitated over 8 interviews with various community members, managers, and representatives from Blue Shield Promise Health Plan

Whittier, California, United States

Worked alongside a team of 30+ editors, designers, and proofreadersDesigned and approved designs of cover and over 120 pagesProofread over 20 poems, short stories, and other submissions for grammatical errors

Bachelor'S Degree, Business Administration, 3.9

Activities and Societies: Whittier Scholars Council Representative, Greenleaf Whitter Review Literary Magazine Designer, Registration.

High School Diploma, Uw 3.8