Passionate about being part of a successful team by sharing and learning from experiences

Executive and Life Coaching as well as Consulting Services to companies or individuals who require coaching for a specific challenge facing them or their organisation. Areas covered include performance and productivity management, Coaching on Sales techniques and customer objection handling, Negotiations (Coaching or Outsourcing), Career planning and progression, Change Management, Business Optimisation and Life Skills Coaching.I also provide African Adventure Tours exploring Remote South Africa, Namibia, Botswana and Lesotho. This includes facilitating accommodation, transport, equipment and gear, training, supporting and guiding individuals and teams wanting to explore Southern Africa.

Led a team executing on Premier Support Sales and Delivery Consulting of Microsoft Software products including Cloud, Digital Transformation, Cyber Security, Enterprise Architecture and Software implementation and integration.Achieved all Sales and Revenue targets by providing one on one as well as group coaching to the team. I stepped in when required to support with closing deals as well as to support in client relationship management to ensure that client satisfaction for longer term retention.

After Leading the Delivery Team in successfully turning around Customer Satisfaction and Delivery issues, I was then appointed to lead Lab Services for IBM South Africa. This role included IBM Software Services Sales and Delivery as well as Sales and Delivery of IBM Training and Education (Hardware and Software Solutions) for both online and classroom-based training.I successfully led the business to exceed targets quarter after quarter and with the improvement of 288% on revenue, was recognised as the best-performing Lab Services unit in MEA, occasionally outdone by Turkey our biggest rival at the time.After years of unsatisfactory findings on compliance and governance, I turned the business around to zero audit findings three years in a row. I achieved this by reviewing all processes and controls as well as staff education and training on processes to bring this to satisfactory audit findings.During my stint, IBM worldwide launched a program to outsource Training and Education to the private sector. This program was a hugely complex undertaking, and I managed to migrate the South Africa IBM Education business into the private sector successfully with my contributions to the broader team on implementation solutions as well as leading amicable negotiations with the local business partner community that I worked with for some years and who were now impacted by this transition.

Appointed to rescue a business unit that was flailing and needed a turnaround strategy, I had the unpleasant task of reviewing sensitive areas such as productivity, resourcing skills sets against market requirements, governance and individual deal scoping, pricing and capability of delivering on commitments made to customers during the sales process.I had to make some tough decisions which impacted headcount and cutting back to ensure productivity and skills matched what the business required to be turned around into a profit-making entity.

Implemented Corporate Performance Improvement for the 9 brands that made up Telesure Holdings by taking the Enterprise through the journey of Project and Portfolio Maturity such that all business units benefited from consolidation of limited resources. Create and present dashboards to the executive motivating business cases for investment opportunity by evaluating existing product improvements as well as new products and new markets.

Implementation of CATIA (Catalysing Access to ICT in Africa) for DFID throughout English and French speaking countries in Africa. This entailed implementing satellite access for the most rural areas in Africa to the internet for access to content on Health, Agriculture, News, etc. which would then be transmitted by local community radio in local languages.I travelled extensively across Africa, providing guidance and enablement as the challenges differed vastly from region to region. I worked for DFID via the NGO sector, specifically with AMARC

I found property investment to be excellent to get into at the time and this led to other ventures including a health clinic and furniture manufacturing. My background in bringing people together towards a common objective assisted in working with investors and contributors from various fields to build business in these sectors. I learnt a lot of hard lessons on how to and how not to during this entrepreneurial adventure.

I started of as MD of the South African Headquarters, however the opportunity to work in Europe to lead the team in business development and implementation of technologies for mobile operators in Europe, North and West Africa attracted me to relocate to Paris, France. After a year in Paris, I relocated to Abu Dhabi in the Middle East as Regional Manager. Based out of Abu Dhabi, I identified, negotiated and set up local partnerships in Qatar, UAE, Bahrain and Jordan.

As the IT Executive for the largest Metro Council in South Africa during the massive changes that were occurring at all levels of government in South Africa, the challenges were exciting as they ranged from addressing, skills, technology, governance, finance, etc.I spearheaded many new thought-provoking initiatives including how to include SMME's in the procurement processes, one-stop shops for citizens, skills development, etc. These were challenging times as there was a multitude of challenges to deal with amongst which were the introduction of new technologies, new service providers on all fronts, dealing with new political structures, devasting financial strain the city was undergoing, Y2K and continuity of Services, to name but a few.

After numerous times of standing-in in the role of Acting Deputy Director, I was appointed as an Acting Deputy Director whilst the Water and Gas Department was undergoing restructure during the new dispensation in South Africa.This provided me with my first exposure at the executive and senior levels of an organisation and I progressed my abilities and skills with much appreciated coaching and mentoring by my senior executives. I used this opportunity to develop my Financial, Leadership, Management, Strategy formulation and implementation and many other skills.I also served as a Presiding Officer in employee inquiries and disputes. This served well in enhancing my understanding of the management of people as well as labour relations. The role also further enhanced my exposure and participation in organisational change and the implementation of change as I had to lead several streams of the change that was being rapidly implemented within the Johannesburg Municipality.

I served the Water and Gas Department in various roles, beginning with IT Architect, Business Analyst, Systems Analyst, Software Developer, Systems Administrator, Database Designer and Administrator. I led a team that designed and implemented a Water Management System that revolutionised the operations of the entire Water and Gas department by implementing efficiencies and processes for the end to end customer management for the citizens of Johannesburg. (this was replaced when the new South Africa was established)